[bbmtna]

Good Morning Everyone,

With this mornings update, my wife's Z10 will no longer open android apps (sideloaded or downloaded).
I've tried reboots and i'm contemplating a device wipe to see if that will solve the problem.

I was wondering if anyone may have other suggestions.

Thank you

[deptech]

There was no mention of the Android Runtime in the press release.....

Z30 on 2.2.1.1925 in Canada

[deptech]

I have no issues with my loaded android apps.

Z30 on 2.2.1.1925 in Canada

[bbmtna]

Thanks, my Q10 and spare Z10 updated without a problem and of all devices it was hers that had the problem.

She was coming from 10.2.0

[sklotz2000]

I had that happen when I went to 10.2.1.1055. I removed and re-installed or re-sideloaded the apps. You might want to give this a try before doing a wipe.

[bbmtna]

I had that happen when I went to 10.2.1.1055. I removed and re-installed or re-sideloaded the apps. You might want to give this a try before doing a wipe.

Thanks for this and I should've mentioned that I tried this as well. I remember seeing in the threads that some people had this issue.


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[bbmtna]

On top of that, I just tried to download one of those apps from snap, and the phone sticks at 'processing' when I clicked to open the installer.



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[portal]

Just updated to Z10STL100-2/10.2.1.1925 and I have the same issue. I am not able to run any if my android applications.

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[balenax]

Did you people restarted the phones after the update? Works fine for me!

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[bbmtna]

Did you people restarted the phones after the update? Works fine for me!

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Yup standard restart and I held down all of the buttons also for a second reboot

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[portal]

Yup standard restart and I held down all of the buttons also for a second reboot

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Same here...

No difference

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[portal]

I can't even install ask files. It get stuck on processing.




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[xales]

mayb snap needs to b updated ???? just a guess

[masterscarhead1]

Nope, Snap isn't the problem
Once it hits the processing step, it's a native installer process
What that problem is it seems is that the runtime hasn't initiated yet
Try opening other android apps and see if it helps. If they all crash, try downloading the runtime bar from 1925 and reload that
If it still doesn't work, I would either do a wipe or reload using autoloader or link, whichever you prefer

[Mozdony]

Sounds like the phone got some bad coding during the update. If it were mine, I would download and install the current O.S. Again and then do a fresh install of all apps and data. I would not use Link for any restoration and I would run a security wipe right after the O.S. Install. Then side load Snap and reinstall the Android apps from Snap and all Blackberry apps directly from Blackberry World.

[eyeq2021]

Same problem here. All Android Apps don't open. I try to uninstall and reinstall but no luck. Also the Taskmanager from BlackBerry World dont work.

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[FlagshipFighter]

I seem to not be able to open android apps anymore after the update, I also get get the infinite 'processing'message when attempting to install android apps. Kinda sucks :-(

[raymond]

When I went from factory to 10.2, one of my apps didn't open for about 4 days. It's fine now.

Just wait it out.

Stop, drop, and roll.

[djsvet]

Guys, try opening Android ports from BBW to initialize the run time. Skype is one such app.

[yessuz]

Go to Settings -> App Manager -> Installing Apps

select ON on Allow Apps from Other resources

Install Skype from App Store

that's it.

[FlagshipFighter]

Guys, try opening Android ports from BBW to initialize the run time. Skype is one such

Unfortunately still doesn't work for, I've hard reset it as well. When I click on skype, it shows a brief attempt to open a window, and then it immediately closes again :-(

[FlagshipFighter]

Go to Settings -> App Manager -> Installing Apps

select ON on Allow Apps from Other resources

Install Skype from App Store

that's it.

I did that before too, didn't work. I've also turned it off and on again but it's still a no go... :-(

[stomko]

Same issue for me. Sideloaded APKs no longer work, installing apks is stuck at "processing" screen. I had skype installed previoously from bbworld, this did not open too.

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[FlagshipFighter]

I've deleted most of the apps, reinstalled them via bbworld, it downloads and installs fine, but I still can open them, it still opens itself to nothingness... going to reboot for the 6th time...

[bbmtna]

As flagship has mentioned, i've done all of that, heck I was already running one of the 10.2.1 leaks on my Z.

I'll look for the runtime and side load that heck, she's had the phone now for almost a year, maybe it would be good to do a device wipe and start fresh


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