1. aldebaran12's Avatar
    When I migrated from the 9790 on Rogers to the Q10 with bell, I transferred the dialing string for the then mailbox (including the pauses and password). Now, whenever I connect to my voicemail (no need to enter a password from the phone) it goes through the dialing string and disrupts retrieval of voicemail. I was looking into the setup but I could not find a way to disable the dialing sequence.
    I would appreciate any help you can provide.
    Thanks.
    Last edited by aldebaran12; 01-03-14 at 09:34 PM.
    01-03-14 08:38 PM
  2. aldebaran12's Avatar
    No one knows? What a shame
    01-04-14 09:38 AM
  3. diegonei's Avatar
    No one knows? What a shame
    Try this:

    Phone > swipe from tom > Settings > Voice mail

    When you get there, edit the fields for acess number and password so you make sure only the necessary inputs are being made.
    01-04-14 04:01 PM
  4. aldebaran12's Avatar
    Try this:

    Phone > swipe from tom > Settings > Voice mail

    When you get there, edit the fields for acess number and password so you make sure only the necessary inputs are being made.
    I can only change the password, but it won't do anything; I can't edit the dialing sequence because it's not accessible but hidden somewhere.
    01-04-14 05:52 PM
  5. Gearheadaddy's Avatar
    Each carrier is different...call yours for help...have them transfer you to BlackBerry Technical Support

    Trusted Member Genius
    01-05-14 12:37 AM
  6. aldebaran12's Avatar
    Each carrier is different...call yours for help...have them transfer you to BlackBerry Technical Support

    Trusted Member Genius
    Good suggestion, thanks.
    01-05-14 09:58 PM

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