1. rayzian's Avatar
    anyone notice with .4xxx builds that whatsapp no longer pushes notifications to the hub even with it open as an active frame.. every time i open whatsapp I get all the messages at once so I'll miss out on replying for hours sometimes.. I'm on 10.1.0.4651
    07-31-13 08:58 AM
  2. pkcable's Avatar
    What build are you using? Whatsapp is working for me on 10.1.0.4543
    07-31-13 09:01 AM
  3. wayne504's Avatar
    Mine stopped with .2354

    Posted via CB10
    07-31-13 09:04 AM
  4. conite's Avatar
    Mine has worked on every version. Just delete and reinstall app.

    Posted via CB10
    07-31-13 09:05 AM
  5. 007Storm's Avatar
    anyone notice with .4xxx builds that whatsapp no longer pushes notifications to the hub even with it open as an active frame.. every time i open whatsapp I get all the messages at once so I'll miss out on replying for hours sometimes.. I'm on 10.1.0.4651
    Mine was doing the same thing after this update. However once I did a restart of my device it seems to correct itself and everything is back to normal. You did a restart right?
    07-31-13 09:08 AM
  6. kevets's Avatar
    Come on cross platform bbm!
    07-31-13 09:15 AM
  7. 2the_powerof_10's Avatar
    I've noticed this as well. Some messages come in heavily delayed, a restart fixes it only temporarily for me
    07-31-13 09:34 AM
  8. dkonigsberg_wa's Avatar
    There is a known issue where our app stops receiving pushes after certain kinds of upgrades. These would include any upgrade involving a BB Link backup/restore, which most likely includes everyone doing a device switch or who is too impatient to install an OTA upgrade from their carrier. (Likely a very common thing among people in these forums.)

    What happens is that all of our app's settings get restored, even ones that are no longer valid. So our app thinks its still registered for push, when it actually isn't.

    The solution, for now, is to do a delete and reinstall.
    We plan to handle this situation better, and automatically if possible, in a future release.
    kevets, der_mit, rayzian and 3 others like this.
    07-31-13 11:42 AM
  9. rayzian's Avatar
    There is a known issue where our app stops receiving pushes after certain kinds of upgrades. These would include any upgrade involving a BB Link backup/restore, which most likely includes everyone doing a device switch or who is too impatient to install an OTA upgrade from their carrier. (Likely a very common thing among people in these forums.)

    What happens is that all of our app's settings get restored, even ones that are no longer valid. So our app thinks its still registered for push, when it actually isn't.

    The solution, for now, is to do a delete and reinstall.
    We plan to handle this situation better, and automatically if possible, in a future release.
    thank you for the response!
    07-31-13 01:17 PM
  10. 2the_powerof_10's Avatar
    Going to try that now and report back in a day or two.
    07-31-13 03:58 PM
  11. Claire448's Avatar
    I also have this exact same problem, it is infuriating!! Also, when I get facebook messages or normal text messages in the hub they show up as unread - then once I open them they still remain unread! What's more annoying is that I can't delete them?? Any ideas? I've tried deleting them one by one and a few at a time but nothing! Happens every single message and I can't be bothered hard re-setting every 2 minutes! Thanks
    08-07-13 09:24 AM
  12. 2the_powerof_10's Avatar
    I can report that deleting and installing fixes the push delay perfectly. As for Claire this will work for Whatsapp not to sure about your Facebook
    08-08-13 12:44 AM
  13. Gordash's Avatar
    Is this still a possible solution? I'm on latest release of WP and using a Q5 on 10.3.1
    03-13-15 10:48 AM

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