Page 1 of 2 12 LastLast
Results 1 to 25 of 35
Like Tree2Likes
  1. rflan7's Avatar
    CrackBerry Abuser

    Posts
    154 Posts
    PIN
    Ask
    Thread AuthorThread Author   #1  

    Default WhatsApp Contacts

    Okay, installed native WhatsApp this evening.

    I have one problem, when I open the menu on the left, the one similar to the hub but within the app, the Contacts tab shows 0 contacts. Anybody else facing this issue?
  2. parkinfly's Avatar
    CrackBerry Abuser

    Posts
    110 Posts
    #2  

    Default

    It recognized mine. Any chance you turned off the contacts permission to the app?
  3. Ntario's Avatar
    CrackBerry Abuser

    Posts
    302 Posts
    Global Posts
    303 Global Posts
    #3  

    Default

    I'm having the same issue. Contacts are at 0

    Posted via CB10
    BlackBerry Z10, BlackBerry PlayBook
  4. H4zN's Avatar
    CrackBerry Abuser

    Posts
    483 Posts
    #4  

    Default

    The WhatsApp server has to deal with phone numbers that are linked to their servers. Keep in mind that thousands of people are doing this, so just be patient I guess
    Phone BlackBerry Z10 Ferrari Red Limited Edition & BlackBerry Q10 White & BlackBerry Z30 Black #00284
  5. rflan7's Avatar
    CrackBerry Abuser

    Posts
    154 Posts
    PIN
    Ask
    Thread AuthorThread Author   #5  

    Default

    Yep, permissions are fine. I checked again and the correct permissions are there. Very strange, seems there are quite a few people having trouble with contacts.

    I doubt it is much to do with the servers, it pulls contacts within the phone.
  6. Ntario's Avatar
    CrackBerry Abuser

    Posts
    302 Posts
    Global Posts
    303 Global Posts
    #6  

    Default

    I ended up deleting the app and re installing it. Everything works now.

    Posted via CB10
    Last edited by Ntario; 03-13-2013 at 05:44 PM.
    BlackBerry Z10, BlackBerry PlayBook
  7. Krazykula's Avatar
    CrackBerry Abuser

    Posts
    174 Posts
    #7  

    Default

    Quote Originally Posted by Ntario View Post
    I enclose up deleting the app and re installing it. Everything works now.

    Posted via CB10
    I had to this too

    Posted via CB10
  8. yvpan1's Avatar
    CrackBerry Addict

    Posts
    796 Posts
    #8  

    Exclamation

    Quote Originally Posted by Krazykula View Post
    I had to this too

    Posted via CB10
    and have you tried rebooting your phone? are your contacts still there after that?

    my whatsapp contacts were like a charm UNTIL i rebooted my phone, then.. VOILA.. from 373 whatsapp contacts on my phone, only 4 LEFT!! WTH!
  9. djdhillon's Avatar
    CrackBerry Newbie

    Posts
    7 Posts
    #9  

    Default

    Same thing happened to me, I had to go into the contacts list and then refresh.

    Posted via CB10
  10. pandapurple's Avatar
    CrackBerry Master

    Posts
    1,109 Posts
    #10  

    Default

    A must-do ... WhatsApp might want to consider putting in its installation process, to tell users to refresh contacts AND refresh Favourites

    WhatsApp FAQ - How do I add contacts to WhatsApp?
  11. g2gcya's Avatar
    CrackBerry Abuser

    Posts
    457 Posts
    #11  

    Default

    After I restarted my phone, my contact list went blank. I tried refreshing my favourite in Whatsapp but to no avail.
    I don't want to keep reinstalling it, this is not a long term solution. Is this the problem with my blackberry contact list that is so horrible and buggy that it limits Whatsapp for not pulling the contact list properly?
  12. pandapurple's Avatar
    CrackBerry Master

    Posts
    1,109 Posts
    #12  

    Default

    Refresh Contacts first. Then refresh Favourites.

    You do need to wait for awhile. The refresh isn't instant. If you press refresh and and re-press, it will say that refreshing is currently going on.
  13. meierjn's Avatar
    CrackBerry Abuser

    Posts
    132 Posts
    #13  

    Default

    My contacts are missing as well but my group chats are visible and work as they should. I've done the uninstall and re-install, pulled the battery several times and tried refreshing both favs and contacts with no luck. I am however on a corporate BES10 server with my Z10. I wonder if there is a security issue preventing WhatsApp from seeing my contacts due to the way Blackberry Balance partitions the device?
  14. pandapurple's Avatar
    CrackBerry Master

    Posts
    1,109 Posts
    #14  

    Default

    Just want to share with all of you, that all my Contacts and Favourites were OK before I powered down. When I powered up an hour later, I saw that all my Whatsapp & Favourites contacts had become zero. I then refreshed Contacts and Favourites. Waited for awhile before all the contacts came back.




    Posted via CB10
    Buy the Z10 because you choose to. Enough reason in itself.
  15. simonorourke's Avatar
    CrackBerry User

    Posts
    77 Posts
    #15  

    Default

    Eek. WhatsApp is a tiny bit crap, huh?

    Posted via CB10
  16. yvpan1's Avatar
    CrackBerry Addict

    Posts
    796 Posts
    #16  

    Default

    i'm still facing the contacts issue but i don't really care that much then. i just use whatsapp if there's someone on whatsapp sends me a message, otherwise i almost NEVER start a chat on whatsapp. BBM is my preferred one, or email, or (soon) Skype!
  17. ibpluto's Avatar
    CrackBerry Genius

    Posts
    1,915 Posts
    #17  

    Default

    I have a newbie question. I have not installed whatsapp yet, because I actually don't know a single person......at least that I know of that uses it.

    How does this app work, do I need to manually add contacts, or does it determine from the contacts I have, who is using it?

    As I said, new question, and likely a stupid one, but could someone indulge me?

    Thanks

    Posted via CB10 from my awesome Z10
  18. Ntario's Avatar
    CrackBerry Abuser

    Posts
    302 Posts
    Global Posts
    303 Global Posts
    #18  

    Default

    Quote Originally Posted by ibpluto View Post
    I have a newbie question. I have not installed whatsapp yet, because I actually don't know a single person......at least that I know of that uses it.

    How does this app work, do I need to manually add contacts, or does it determine from the contacts I have, who is using it?

    As I said, new question, and likely a stupid one, but could someone indulge me?

    Thanks

    Posted via CB10 from my awesome Z10
    The app determines it on its own.

    Posted via CB10
    BlackBerry Z10, BlackBerry PlayBook
  19. jimmyt1's Avatar
    CrackBerry Abuser

    Posts
    131 Posts
    #19  

    Default

    I've encountered an issue that i believe is related to contact list size. Anyone having success with a contact list in the thousands - I know that's massive but it's business related and mostly due to bbry bungling the handling of the contact app.

    Whatsapp seems to load all contacts, regardless of whether they use the app or not, and the whatsapp users are defaulted to a favorites list, whether you have communicated or not. There doesn't appear to be any way to delete people from the favorites? Am I missing something?

    The contacts list in whatsapp also seems useless to me. The only function I see is to an open contact link, but the app doesn't even know the info, it sends be back to the bb contact app. Whats the point? Seems it would be better to streamline to just the whats app users, and your favourites are your actual most freq contacts.

    I know most people have raved about this from the minute they got the app but it is clunky for me, especially in comparison to how it ran on my 9780 (think about the hardware it has access to now, makes little sense). This version is slow to load every time and if I don't have the app open, clicking on a notification requires the same time (1-2 mins) before I can respond.
  20. FBA
    FBA is offline
    FBA's Avatar
    CrackBerry Genius

    Posts
    1,640 Posts
    Global Posts
    2,067 Global Posts
    #20  

    Default

    Quote Originally Posted by Ntario View Post
    I ended up deleting the app and re installing it. Everything works now.

    Posted via CB10
    Until you reboot...
    Z10
    Steve - Besadmin
    blakobecwa likes this.
  21. Keepin_Pace's Avatar
    CrackBerry Abuser

    Posts
    183 Posts
    #21  

    Default

    The contacts icon. Is a list of all contacts on your device. I believe the favs icon is a list of your contacts using whatsapp. The system compares the phone numbers in your contact list. If it deter
    In es they use whatsapp then it appears in your favs.

    So technically no addition or deletion via the app.

    Keep in mind that this first version of whatsapp for BBM10 and will get better with updates.

    Posted via CB10
  22. brief's Avatar
    CrackBerry User

    Posts
    27 Posts
    #22  

    Default

    It's perfectly working. If you have issues you are the cause not the app.period

    Posted via CB10
  23. simonorourke's Avatar
    CrackBerry User

    Posts
    77 Posts
    #23  

    Default

    Ha. What a moronic post. The app is broken, without any user input, and you state its user based?

    Let me give you an example: I have 1490 contacts. 374 of then show on WhatsApp on my curve. 21 of them show on my z10. That's a user error though, right?

    Posted via CB10
  24. dannycat's Avatar
    CrackBerry Abuser

    Posts
    186 Posts
    #24  

    Default

    Everything works but at first I made a big mistake with the permissions so check those as well if you denied access it won't see your contacts.
  25. jimmyt1's Avatar
    CrackBerry Abuser

    Posts
    131 Posts
    #25  

    Default

    Thanks simonorourke. So they're not all morons on these forums?
Page 1 of 2 12 LastLast

Similar Threads

  1. WhatsApp Contacts Sync?
    By 7ewis in forum BlackBerry OS Apps
    Replies: 5
    Last Post: 06-04-2013, 01:34 AM
  2. Whatsapp Contacts Problem
    By giggu in forum BlackBerry OS Apps
    Replies: 3
    Last Post: 11-25-2012, 08:17 AM
  3. Whatsapp contact synch error
    By Ames5080 in forum BlackBerry OS Apps
    Replies: 4
    Last Post: 11-05-2012, 04:56 PM
  4. Don't see whatsapp contacts...
    By twello2001 in forum BlackBerry Bold 9700
    Replies: 8
    Last Post: 11-25-2010, 04:20 AM
  5. Don't see whatsapp contacts...
    By twello2001 in forum BlackBerry OS Apps
    Replies: 8
    Last Post: 11-25-2010, 04:20 AM

Posting Permissions