[bbsstmez]

I had deleted BBM and now decided that I want it again. I went into Appworld to reinstall. Twice now it downloads the app but has a error on the install. Won't tell me why. Any suggestions?

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[jaydee5799]

how did you delete it in the first place? that might be the key here.

[bbsstmez]

I don't remember. I just don't see the BBM icon. The only thing that I would have done was to long hold it and his the trash can symbol

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[bbsstmez]

Just tried it 5x and won't go! Same error each time! So frustrating. I'm traveling overseas next week and really want it to keep in touch with family!

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[habs_fan]

You might have to reload the OS � to get bbm back or possibly using a bbm bar and sideloading it may work I'm not sure

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[FF22]

First try rebooting/restarting: Try a restart:

Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

If you have a Z10: If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above

You can try looking for it using Device Monitor. At the bottom of Device Monitor's screen, tap the STORAGE tab. Then tap the menu (right bottom) and then Search. Try searching for BBM - if there are remnants left, it might find them/it. If it shows up, tap it and then select Delete.

If not, maybe you can find the bar file in a Sachesi set somewhere and try manually installing it. Or else, you might need to reload your OS>

[Uzi]

Op do this : https://appworld.blackberry.com/webs...countrycode=MY

Hit the link using BlackBerry browser (desktop mode on) download BBM from the website, it will force download to your phone

Z30STA100-2/10.3.2.2339 | CB Mod

[bbsstmez]

Op do this : https://appworld.blackberry.com/webs...countrycode=MY

Hit the link using BlackBerry browser (desktop mode on) download BBM from the website, it will force download to your phone

Z30STA100-2/10.3.2.2339 | CB Mod

How do I turn on desktop mode?

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[Uzi]

Z30STA100-2/10.3.2.2339 | CB Mod

[bbsstmez]

First try rebooting/restarting: Try a restart:

Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

If you have a Z10: If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above

You can try looking for it using Device Monitor. At the bottom of Device Monitor's screen, tap the STORAGE tab. Then tap the menu (right bottom) and then Search. Try searching for BBM - if there are remnants left, it might find them/it. If it shows up, tap it and then select Delete.

If not, maybe you can find the bar file in a Sachesi set somewhere and try manually installing it. Or else, you might need to reload your OS>

Really strage. No BBM under storage but it is there under usage and battery as 1.4

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[habs_fan]

Really strage. No BBM under storage but it is there under usage and battery as 1.4

Posted via CB10

It's probably not deleted as you cannot delete it by just pushing the trash can like you said. Do you have folders? It's probably in there. What device do you have? Push the magnify glass on the home screen and search for bbm (or on the home screen start typing bbm to search)

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[bbsstmez]

It's probably not deleted as you cannot delete it by just pushing the trash can like you said. Do you have folders? It's probably in there. What device do you have? Push the magnify glass on the home screen and search for bbm (or on the home screen start typing bbm to search)

Posted via CB10

On the device itself I am not finding anything. I did a search for "BBM" in file manager and came up with nothing, and I then used assistant to search BBM and just found a link for instant action to launch BBM. Nothing happens when I hit it. I did find some stuff on the storage card that i'll show you here


Posted via CB10

[bbsstmez]

First try rebooting/restarting: Try a restart:

Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

If you have a Z10: If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above

You can try looking for it using Device Monitor. At the bottom of Device Monitor's screen, tap the STORAGE tab. Then tap the menu (right bottom) and then Search. Try searching for BBM - if there are remnants left, it might find them/it. If it shows up, tap it and then select Delete.

If not, maybe you can find the bar file in a Sachesi set somewhere and try manually installing it. Or else, you might need to reload your OS>

Will that reset change any of my settings, configurations or delete anything?

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[habs_fan]

Have you ever sideloaded? Do you know how, I think that may be your only option other than reloading your os

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[habs_fan]

Will that reset change any of my settings, configurations or delete anything?

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Hard booting your phone will not delete anything

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[bbsstmez]

Have you ever sideloaded? Do you know how, I think that may be your only option other than reloading your os

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Yes. I sideload with the add on in Chrome. Do you have a link to what I need to sideload?

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[bbsstmez]

Hard booting your phone will not delete anything

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Actually seems to have made it worse! Before I was able to download and got an error on install. Now it give me the error as soon as I hit download

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[habs_fan]

Yes. I sideload with the add on in Chrome. Do you have a link to what I need to sideload?

Posted via CB10

I'll look for a bar file, give me a bit

What OS are you on?

Try this link
http://cdn.fs.sl.blackberry.com/fs/q...-v7+signed.bar

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[bbsstmez]

Verizon Q10 running 10.3.2.2204

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[habs_fan]

Try that link and then bbm should give you the option to update bbm after wards

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[bbsstmez]

Try that link and then bbm should give you the option to update bbm after wards

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Install failed

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[bbsstmez]

Gets even crazier. I was able to download and install from Snap, but, still won't work. When I hit the icon it just flashes for a second and then disappears

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[Uzi]

Security wipe your phone, OP

Z30STA100-2/10.3.2.2339 | CB Mod

[bbsstmez]

Security wipe your phone, OP

Z30STA100-2/10.3.2.2339 | CB Mod

That's going to delete all profiles and apps to?

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[Uzi]

That's going to delete all profiles and apps to?

Posted via CB10

Yes, last resort if anything else failed

Z30STA100-2/10.3.2.2339 | CB Mod