[Vigolec]

Seems like my Facebook is dead from yesterday evening. When I browse my contacts, I can see new posts, but I can't see any news and have no notifications. I'm on 10.3.0.1418 from last weekend, but had no issues until yesterday. Any ideas?


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[diegonei]

That is normal, happens on every platform, it's a failure to connect to the servers. Double check your data is working and if needed be, reboot your device.

[der_mit]

NO, it's not normal.
I've had the Z10 for 20 months and never had that message, now I updated FB to the latest version on BlackBerry world and am getting that screen as well, full network signal and all, my GF on a Z10 same version as FB as me but in a different network gets the same message,



2 weeks ago BlackBerry released a faulty version of FB into BlackBerry world.

We had no problems before the update.

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[Vigolec]

I did reboot, hard reset, reinstalled app - nothing helps.

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[waltervh]

Mine was the same for about 12 hours. Just started working again 10 minutes ago.

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[der_mit]

Viewing profiles is fine,viewing chat and answering chat is fine, so the connection is good, but it's the feed that is not showing up in the app.
YET the android version of the app is working fine.



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[Acvdm]

It's the server end. Happens on different iOS devices at different times. Basically traffic to servers are in blocks and when there is downtime that's why only a small minority maybe affected. It's a way to minimise outrages that affect everybody reducing the negative publicity it would otherwise receive.

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[ad19]

Same here. Facebook doesn't work.

[MADBRADNYC]

I never could understand the purpose of stating "it doesn't work" or "not working".

What could that possibly do to get assistance or help others in the same situation without any details.

Waste of space, IMO...

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[Acvdm]

Blackberry should change "not working" to like "time out" or "could not connect to server"

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[Nghia Dinh]

Facebook app on bb os has lots of problems like that, I have had the chat crashed down, couldn't access the chat window. Sometimes, the content also not updating...

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[der_mit]

Blackberry should change "not working" to like "time out" or "could not connect to server"

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For me, the app IS connected to the server, you can open chat, view profiles, check in to places etc, it's just NOT displaying the feed (see the pic above)
Not asking for help as the problem is with the app, it's just discussion,
Like I say, I've never had an issue with the BlackBerry facebook app until I updated to the latest official version in BlackBerry world about 2 weeks ago.

Obviously done various trouble shooting, logged out, logged back in,logged out then un install then re install, restarted the Z10 in between each step, still get the same message, its definitely the app, I have installed the android version and that is showing the feed as it should.

Cheers.

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[dad2bandm]

Mine was doing this for the past two days, and suddenly started working again. Wish we knew for sure what the issue was.

Some say the app trips up on certain problem newsfeed stories and it starts working again if you hide that story on the desktop version, or simply time pushes it from the newsfeed.



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[Francis Dunphy]

Getting the same screen on my Z10 since the last Facebook update.
Scrolling has become almost impossible and my news feed is constantly repeating itself and it never seems toupdate properly.

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[timboalogo]

My news feed failed two days ago, started working again this afternoon, and has failed again this evening.

When it first failed a couple of days ago, it also wasn't working properly on my PC on Firefox or Explorer: Although it did return some news feeds, the posts were not up to date. The news feed did, however, work fine in my obsolete Playbook!

I downloaded the Android version, and it also displayed outdated news feed info, just like the PC version. I also discovered that the Android version is too slow and laggy for me to work with - I'd rather use the mobile version on my Z30's browser.

It's only the news feed: every other aspect of the app is working fine.



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[si001]

This thread is disappointing, I actually taught for a moment that facebook was dead. Ah well.


Sent from my iPad using Tapatalk

[MLDodier]

Facebook ( BB version ) seem unable to connect with the server.

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[trsbbs]

That is normal, happens on every platform, it's a failure to connect to the servers. Double check your data is working and if needed be, reboot your device.

Not normal and it is the app.

BlackBerry hates America!

[der_mit]

I got my Facebook back.
This is what I did.

Logged out of the app.
Deleted the app completely.
Restarted the Z10.
Re installed Facebook.
Restarted the Z10 again for good measure.
Logged in to Facebook app.
The feed/stories are coming through.

Cheers.

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[crackfinder]

Mine has been dead all day long. No updates in the feeds. Just started working finally like an hour ago. Didn't do anything to get it running, other than just kept opening app and checking. Must have been a server issue.

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[MLDodier]

Didn't work for me
I'll try to re-install it a second time.

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[MLDodier]

After 2 installation Facebook BlackBerry App is unable to communicate with the server...
Z10
STL-100-3
Canada
Rogers
10.2.1.2977
Facebook 10.4.21.2

Any suggestions ?

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[Liviu Oaida]

Same here! Not working like it should

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[der_mit]

After 2 installation Facebook BlackBerry App is unable to communicate with the server...
Z10
STL-100-3
Canada
Rogers
10.2.1.2977
Facebook 10.4.21.2

Any suggestions ?

Posted via CB10

You have a different problem to the one I had, sounds like a network problem, sorry, I don't have a solution for you.

Mine has been good for the last 24 hours.

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[MLDodier]

After 2 installation Facebook BlackBerry App is unable to communicate with the server...
Z10
STL-100-3
Canada
Rogers
10.2.1.2977
Facebook 10.4.21.2

Any suggestions ?

Posted via CB10

The server is now available !

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