03-22-15 02:09 PM
36 12
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  1. nelsonpml's Avatar
    nelsonpml
    I've been having this issue for a couple of days: When I got a notification that someone has liked or commented on one of my pictures (on the notification bar in the app or from the Hub), Facebook used to open the picture in full screen mode (I swear it did?). Now I get this black screen with the message "Couldn't load the photo"

    Anyone else experiencing the same?

    Facebook can't load photos in full screen mode-img_20150318_081728.png

    Posted via CB10
    mago72 likes this.
    03-18-15 07:22 AM
  2. Tom Skoropad's Avatar
    Tom Skoropad
    Experiencing the same here since yesterday.

    I've emailed Michael Clewley at BlackBerry, and he has responded that the issue has been passed along to the Facebook team. Hopefully a fix soon.

    Posted from my Zed 10 via CB10
    Last edited by Tom Skoropad; 03-18-15 at 07:52 AM.
    frewtygal, nelsonpml, mago72 and 1 others like this.
    03-18-15 07:34 AM
  3. nyallj's Avatar
    nyallj
    I thought it was the 2582 update I loaded on my passport, but the 2558 update on my wife's Z10 is doing the same.

    Posted via PassportSQW100-1/10.3.1.2480!
    03-18-15 08:52 AM
  4. m69c44's Avatar
    m69c44
    Yes started for me yesterday also. I too thought it had something to do with the update.

    Posted via CB10
    03-18-15 09:03 AM
  5. yessuz's Avatar
    yessuz
    yes, started today/yesterday.
    03-18-15 09:07 AM
  6. nelsonpml's Avatar
    nelsonpml
    Originally Posted by Tom Skoropad
    Experiencing the same here since yesterday.

    I've emailed Michael Clewley at BlackBerry, and he has responded that the issue has been passed along to the Facebook team. Hopefully a fix soon.

    Posted from my Zed 10 via CB10
    That's why I love Crackberry!
    Where else you can get answers like this one?
    Thank you Tom

    Posted via CB10
    03-18-15 10:32 AM
  7. frewtygal's Avatar
    frewtygal
    Started for me as well last night, on my Z30, through the hub. Hubby says it started doing it today, on his Z30 as well. Glad to hear our inquiries are being heard and passed on to BlackBerry's Facebook team
    03-18-15 11:40 AM
  8. ralfyguy's Avatar
    ralfyguy
    I also cannot upload videos to FB. Anyone else tried to upload a video?
    03-18-15 02:11 PM
  9. Tom Skoropad's Avatar
    Tom Skoropad
    Please don't hijack the thread. This thread is about viewing photos from the hub and Facebook native. Not uploading.

    Posted from my Zed 10 via CB10
    03-18-15 02:45 PM
  10. ralfyguy's Avatar
    ralfyguy
    Originally Posted by Tom Skoropad
    Please don't hijack the thread. This thread is about viewing photos from the hub and Facebook native. Not uploading.

    Posted from my Zed 10 via CB10
    I wasn't hijacking the thread. I just believe that these two issues are related.

    Posted via CB10
    03-18-15 03:33 PM
  11. sdpickett71's Avatar
    sdpickett71
    Glad to hear it's not directly related to my device. Hope the fix is available soon!

    Posted via CB10
    03-18-15 03:51 PM
  12. OneofLittleHarmony's Avatar
    OneofLittleHarmony
    Same issue for me too. Looking forward for a work around

    Posted via CB10
    03-18-15 06:41 PM
  13. SeanKent's Avatar
    SeanKent
    Same issue. I'm on Passport, latest official software

    Posted via CB10
    03-19-15 02:14 AM
  14. Andrew Geddes1's Avatar
    Andrew Geddes1
    Yes I started to get same problem on a UK BB Classic. Uninstalled the app and re-installed and still same problem
    03-19-15 05:33 AM
  15. rburt101's Avatar
    rburt101
    This started with my Q5 yesterday... I'm glad I'm not the only one.
    03-19-15 12:03 PM
  16. vjfratiani's Avatar
    vjfratiani
    Add me to the list of users experiencing this issue. Hopefully it is addressed quickly by the developer team.

    Q10SQN100-2/10.2.1.3253
    03-19-15 02:21 PM
  17. NRB's Avatar
    NRB
    Hello,
    Same for me. Started today and it is the only problem I have encountered with the latest OS 2582
    Regards

    Z10 STL100-3/10.3.1.2582/CB10
    03-19-15 02:42 PM
  18. Rootbrian's Avatar
    Rootbrian
    It's facebook's api, it's also happening to me too. (I have no problems using the mobile site).

    Posted via CB10 using my QNX powered BlackBerry Q10.
    03-19-15 10:23 PM
  19. ashwani varshney's Avatar
    ashwani varshney
    I am also facing same problem from this week, any solution is there
    03-19-15 10:26 PM
  20. NRB's Avatar
    NRB
    Hello,
    I think we will have to wait until BlackBerry finds a solution for it.

    Z10 STL100-3/10.3.1.2582/CB10
    03-19-15 10:30 PM
  21. Rootbrian's Avatar
    Rootbrian
    Originally Posted by NRB
    Hello,
    I think we will have to wait until BlackBerry finds a solution for it.

    Z10 STL100-3/10.3.1.2582/CB10
    BlackBerry or facebook for that matter.

    Posted via CB10 using my QNX powered BlackBerry Q10.
    NRB likes this.
    03-19-15 10:34 PM
  22. NRB's Avatar
    NRB
    Originally Posted by Rootbrian
    BlackBerry or facebook for that matter.

    Posted via CB10 using my QNX powered BlackBerry Q10.
    Exactly.
    Regards

    Z10 STL100-3/10.3.1.2582/CB10
    03-19-15 10:47 PM
  23. Ciccio Dylan's Avatar
    Ciccio Dylan
    Same problem here (Z30)
    03-20-15 02:53 AM
  24. kenmason's Avatar
    kenmason
    Same for me on Passport and Z10...
    03-20-15 06:01 AM
  25. MrGlenn's Avatar
    MrGlenn
    Happens here as well. Sometimes it works after resetting the Hub/rebooting the FB app, but mostly the notifications just show blank.

    BlackBerry Passport signed @ Nintendo Social BBM Channel @ C001221B2
    03-20-15 06:16 AM
36 12
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