[Rahezad Somjee]

Hi I am trying to install WhatsApp in bb10 and it gives me error in installing.

[noelwoodward]

Hi I am trying to install WhatsApp in bb10 and it gives me error in installing.

Same here...and when I try downloading from their website it says that the browser isn't supported

[Phenylalanin]

got the same error... STL100-2 OS 10.0.10.261

[wilfried#CB]

Same here.
Downloading goes fine 6,7 Mb
Installing takes a long time and ends with "Error installing application".

[FrankIAm]

Same here. Damn.

[Phenylalanin]

what device/device software do you guys have?

[Cgsolitario]

what device/device software do you guys have?

z10 - stl100-1

[FrankIAm]

STL100-3. Software release 10.0.0.32
Look, if we need a certain version to successfully install this app, then it is the wrongest move ever, given how updates ate carrier tied.

[Phenylalanin]

just read

wich firmware version id in your z 10 if you have not the latest it wont work..

...

[Phenylalanin]

Contacted WhatsApp with this problem, answer is:

This is a generic BlackBerry World installation error; unfortunately we have no way to troubleshoot or resolve these errors ourselves. Generally, you just need to retry the download, possibly more than once. If you still encounter issues installing, please try closing BBWorld and trying the download again later.

[Gaetano D]

same problem...error installing application from italy

[bobshine]

It might be the volume of people all trying to download the application

Posted via CB10

[FrankIAm]

The thing is the download completes. The install fails.

[Andreas26]

Same here, STL100-2 OS 10.0.10.261 in Holland.
Do you also still have openwhatsapp installed? Maybe thats the problem?

[Gaetano D]

no, i dont

[FrankIAm]

Same here, STL100-2 OS 10.0.10.261 in Holland.
Do you also still have openwhatsapp installed? Maybe thats the problem?

Nope, no android port, no open WhatsApp. Even rebooted and battery pulled.

[wilfried#CB]

Rumors say it happens on the 3G Z10's
Is there a software update for this BlackBerry's for download?

[viralchopra]

same problem, error after installation is complete. And i am facing this on wifi as i have not inserted my sim card yet.

[Skateman1972]

I am in Holland using a Z10 STL100-2 running 10.0.10.261. I had the same problem with WhatsApp being downloaded but not willing to Install correctly. What i did, i made a Backup using Link, then clicked the reload device software. It showed me version 10.0.10.90 and is updating while we speak! I hope after the update i can install WhatsApp. P.S When connected through 3G or Wifi and checked for updates it told me the device was up to date with 10.0.10.261, so use LINK. I can confirm if this is working when the update is complete...i think (hope) it will.

[Skateman1972]

Problem is Solved! after the update to 10.0.10.960 using link WhatsApp installs!!! hope it will work for everyone else as well!

[ufoloko]

Can you confirm if you installed whatsapp correctly after upgrade ??

[ufoloko]

Can you confirm if version is 10.0.10.960 or 10.0.10.90 ??

[Skateman1972]

Sorry, the correct update i have got was named 10.0.10.90 and in the device is showes me 10.0.10.690. WhatsApp installed correctly now as well!

[Phenylalanin]

installing 10.0.10.90 atm, didnt work on 10.0.10.261, will let you guys know if it'll work after the update.

EDIT: Working smoothely on 10.0.10.90

[Andreas26]

The solution is to update to 10.0.10.90.. Whatsapp works fine!

Posted via CB10