08-27-13 05:02 AM
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  1. Francois1988's Avatar
    Francois1988
    About a month ago I uploaded about 200 video clips and photos from a Metallica concert. After I could watch the videos there and brows my photos.

    Tonight I uploaded a few more photos and I decided to look at my Metallica photos. Suddenly there are no videos and about a 100 photos missing.

    Has anyone else had this happen? Is there a way to get the "missing" photos back?

    Posted via CB10
    08-23-13 12:29 PM
  2. Sith_Apprentice's Avatar
    Sith_Apprentice
    Mod Team Emeritus
    Originally Posted by Francois1988
    About a month ago I uploaded about 200 video clips and photos from a Metallica concert. After I could watch the videos there and brows my photos.

    Tonight I uploaded a few more photos and I decided to look at my Metallica photos. Suddenly there are no videos and about a 100 photos missing.

    Has anyone else had this happen? Is there a way to get the "missing" photos back?

    Posted via CB10

    Log in from a PC to see if the videos are there and just not showing on the device. If they arent there it sounds like a Box related issue rather than device.
    pkcable likes this.
    08-23-13 12:36 PM
  3. pkcable's Avatar
    pkcable
    I hate to even suggest this, BUT it's entirely possible Metallica contacted box and requested removal. They are super fanatical about copyright issues.
    Sith_Apprentice likes this.
    08-23-13 12:38 PM
  4. Francois1988's Avatar
    Francois1988
    Will try the PC route. And thanks to whoever change my post title

    Posted via CB10
    08-23-13 12:44 PM
  5. Francois1988's Avatar
    Francois1988
    Nope. They aren't on my desktop either. And I moved them, so they are gone for good...

    Posted via CB10
    08-23-13 12:59 PM
  6. Sith_Apprentice's Avatar
    Sith_Apprentice
    Mod Team Emeritus
    Originally Posted by Francois1988
    Nope. They aren't on my desktop either. And I moved them, so they are gone for good...

    Posted via CB10
    Do you have any backups from that time? Also, contact Box and see if they may some sort of archival data?
    08-23-13 01:04 PM
  7. Francois1988's Avatar
    Francois1988
    No backups. I moved them over for space. I need a bigger SD card. This is annoying. I was always paranoid about using cloud services

    I mailed them. Hopefully they can assist me

    Posted via CB10
    08-23-13 01:07 PM
  8. Sith_Apprentice's Avatar
    Sith_Apprentice
    Mod Team Emeritus
    Please keep us posted, I am curious to know what happened and if it can be fixed. This is a danger when someone else owns your data unfortunately.

    Posted via CB10
    08-27-13 05:02 AM
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