1. The_trooper's Avatar
    Hi, I have a problem with BBW, I was trying what is like parental control feature and that totally crap my phone, it uninstalled bbw, twitter, fb and bbm from my phone, how can I download bbw again?

    Proud owner of a BlackBerry z10 - Uruguay, South America
    11-04-15 11:52 AM
  2. baarn's Avatar
    Disable parental controls then restart your device - the apps should return.
    11-04-15 11:59 AM
  3. The_trooper's Avatar
    Already done that, and says that those 4 apps are uninstalled from the device

    Proud owner of a BlackBerry z10 - Uruguay, South America
    11-04-15 12:01 PM
  4. baarn's Avatar
    That's a pain. As I posted in another thread a few minutes ago, try following the instructions in this CB article.
    11-04-15 12:05 PM
  5. The_trooper's Avatar
    Sadly, that doesn't work either :/

    Proud owner of a BlackBerry z10 - Uruguay, South America
    11-04-15 12:23 PM
  6. baarn's Avatar
    Define didn't work. Did the tool execute successfully but the app still didn't appear, or did the tool fail to run?

    Have you already tried a simple reset by holding down the up and down volume buttons for about 20 seconds or so?
    11-04-15 12:27 PM
  7. The_trooper's Avatar
    The app seems to work fine, and in my phone appear like that was installing the store, but then that app said, disconnect the device, I plugged out and bbw doesn't show up

    Proud owner of a BlackBerry z10 - Uruguay, South America
    11-04-15 12:36 PM
  8. The_trooper's Avatar
    Hard reset doesn't work too

    Proud owner of a BlackBerry z10 - Uruguay, South America
    11-04-15 12:40 PM
  9. baarn's Avatar
    Well, if the reset doesn't work then I'm out of ideas. You may be able to load the BBW bar file with Sachesi or something, otherwise it's reload OS time.

    Maybe someone else will have other suggestions, so don't rush.
    11-04-15 12:40 PM
  10. The_trooper's Avatar
    I tried to sideload the missing apps via sachesi, and this error comes up...
    "Error: failure 570 error: App is on IT policy disabled list."

    Anyone knows what's going on?

    Proud owner of a BlackBerry z10 - Uruguay, South America
    11-04-15 01:03 PM

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