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# 1
05-28-2010, 10:05 PM
|  | CrackBerry User Device(s): 9700 (Bold) Carrier: Bell Mobility Pin: 21680A0F | | Location: Montreal, Canada Join Date: Jan 2008 Posts: 54 Likes Received: 0
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| |  Tether usage now showing up as Pay Per Use ($6/Meg) »
Just logged into my Bell Mobility account ... I only tether my laptop with the "Tether" app. Updated to the new version a few weeks ago... now I am getting slapped with over 800 megs of pay-per-use tethering charges.
Has anyone noticed the same on their bell.ca account or got billed for using Tether app ?
Read this link: Bell Mobility - Tether usage now showing up as Pay Per Use ($6/Meg) | Tether
This is a copy/paste of my bell.ca account:
Mobile Browser Usage: In-plan 4.3265 MB
Data Usage: Pay-per-use 12.2881 MB
BlackBerry Usage: Unlimited 57.0177 MB
Total In-plan 4.3265 MB
Total Pay-per-use 12.2881 MB
Total Unlimited 57.0177 MB
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05-29-2010, 04:48 AM
| | | CrackBerry Genius Device(s): 9810 (Torch) Carrier: Telus | | Location: Dartmouth, Nova Scotia Join Date: Dec 2008 Posts: 2,675 Likes Received: 35
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Some glad I don't tether. Being on Telus would probably give the same results.
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06-05-2010, 11:50 AM
| | | CrackBerry User Device(s): 9810 (Torch) Carrier: Bell™ Mobility Pin: 286D2883 | | Location: Cape Breton, Nova Scotia, Canada Join Date: Jun 2009 Posts: 24 Likes Received: 0
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I experimented with tethering on Bell two weeks ago. I used Desktop Manager to Tether for approx 3 KBs. On my bell.ca page, it also shows Pay Per Use.
Used
Data Usage: Pay-per-use 0.0040 MB
BlackBerry Usage: Unlimited 75.3188 MB
So I think regardless if you use tether app or DTM, they're going to nail you to a cross.
Oh and btw, when I inquired about tethering a few weeks back, I was quoted $8 per MB
__________________ Hybrid OS 127/175 Points of Interest |
06-07-2010, 08:50 PM
| | | CrackBerry User Device(s): 8330 Curve Carrier: Telus | | Join Date: Dec 2007 Posts: 96 Likes Received: 0
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does anyone know if the same issue happened with Telus user's? I logged into my account but there is no data used showing since May 15th. So I cant even check to see what or if I am being charged right now.
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06-08-2010, 10:53 AM
| | | CrackBerry User Device(s): 9700 (Bold) Carrier: Bell | | Join Date: Feb 2010 Posts: 19 Likes Received: 0
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There was an issue with the carriers and thats why it was happening. It should be resolved now. Call and check with the carrier.
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06-08-2010, 07:26 PM
| | | CrackBerry Abuser Device(s): Torch 9810, Bold 9900, 64GB PlayBook Carrier: Bell Mobility | | Join Date: Sep 2008 Posts: 348 Likes Received: 23
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| |  Stop Using Tether App Unless You're Sure You're Not Getting Charged!!!!!
Time to stop using the Tether app for now!!! I've been using it off and on for the last few months and it would seem that Bell has found a way to track its (mis)use. Obviously you take your chances with this type of app. I got slapped with a huge bill by Bell, my first indication that something was wrong being some courtesy text messages from Bell telling me that my data usage had exceeded $500 and that I should call ASAP.
I called the supplied 1-800 number, and after spending a long time on the phone with a Bell CS rep, he offered to change my data plan to one that includes tethered use retroactively to a date before the charges took place  Do the math. 500 MBytes of tethered use at $6/MByte was over $3000!! He changed me to a 1GB data plan which erased the bill since the 1GB data plans now include tethering. If I'd waited two more days I would have been out of luck since I only had that many days left in my billing cycle and he couldn't have made the retroactive change. I've been sitting pretty on an unlimited data plan that I've had since I bought my 1st BB just over 1.5 years ago and which only costs $65 inclusive of my voice plan but which doesn't include tethering.
Net result, spending just over $10.00 to "upgrade" to the 1GB plan (which includes NHL Unlimited, TeleNAV, Voicemail-to-text and other cool "features") saved me a lot of money.
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06-09-2010, 07:35 AM
| | | CrackBerry User Device(s): 9700 (Bold) Carrier: Bell | | Join Date: Feb 2010 Posts: 19 Likes Received: 0
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Did you get the fees for "tethering" or just going over your allowed data? From what your saying it sounds like you had a 500mb data plan or something, so did you go over your data limit because you would see expensive overages for that not necessarily for tethering.
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06-09-2010, 07:40 AM
| | | Retired Moderator Device(s): 9810 OS 7.1 Carrier: O2 Pin: T of Beer Please | | Location: Retired and spending it. Join Date: Mar 2008 Posts: 8,927 Likes Received: 14
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Quote:
Originally Posted by Tether  There was an issue with the carriers and thats why it was happening. It should be resolved now. Call and check with the carrier. | What was the issue with the carriers, please?
Tether's ability to mimic normal BlackBerry browser traffic and thus not identify the users' as tethering is the only reason I use Tether.
If that goes away....
Can you please try to shed some light on just what happened here.
Thanks.
__________________ Dolphins are so smart that within a few weeks of captivity, they can train people to stand on the very edge of the pool and throw them fish. |
06-09-2010, 09:47 AM
| | | CrackBerry Abuser Device(s): Torch 9810, Bold 9900, 64GB PlayBook Carrier: Bell Mobility | | Join Date: Sep 2008 Posts: 348 Likes Received: 23
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Quote:
Originally Posted by Tether Did you get the fees for "tethering" or just going over your allowed data? From what your saying it sounds like you had a 500mb data plan or something, so did you go over your data limit because you would see expensive overages for that not necessarily for tethering. | I had an unlimited BIS data plan (per my post).
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06-09-2010, 09:53 AM
| | | CrackBerry Abuser Device(s): Torch 9810, Bold 9900, 64GB PlayBook Carrier: Bell Mobility | | Join Date: Sep 2008 Posts: 348 Likes Received: 23
Thanked 37 Times in 21 Posts
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Quote:
Originally Posted by Pete6 What was the issue with the carriers, please?
Tether's ability to mimic normal BlackBerry browser traffic and thus not identify the users' as tethering is the only reason I use Tether.
If that goes away....
Can you please try to shed some light on just what happened here.
Thanks. | Please refer to this thread which I started in General Discussion and which got moved to 3rd Party Apps... http://forums.crackberry.com/f35/sto...harges-480654/
Short story...I think they're on to it!
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06-09-2010, 01:10 PM
| | | Retired Moderator Device(s): 9810 OS 7.1 Carrier: O2 Pin: T of Beer Please | | Location: Retired and spending it. Join Date: Mar 2008 Posts: 8,927 Likes Received: 14
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Quote:
Originally Posted by webmaster | I really want to read a reply from Tether before I press any alarm buttons.
I like Tether and I do not want to hurt the company.
I hope that Tether comes back with a full and complete answer. It is inappropriate to simply say "stop using product x" which is somebody's livelihood until the fact are known.
In any event this needs to be judged on a carrier by carrier basis, worldwide.
__________________ Dolphins are so smart that within a few weeks of captivity, they can train people to stand on the very edge of the pool and throw them fish. |
06-09-2010, 03:42 PM
| | | CrackBerry User Device(s): 8330 Curve Carrier: Telus | | Join Date: Dec 2007 Posts: 96 Likes Received: 0
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Quote:
Originally Posted by Pete6 I really want to read a reply from Tether before I press any alarm buttons.
I like Tether and I do not want to hurt the company.
I hope that Tether comes back with a full and complete answer. It is inappropriate to simply say "stop using product x" which is somebody's livelihood until the fact are known.
In any event this needs to be judged on a carrier by carrier basis, worldwide. | Yeah, that's nice of you for giving them (Tether) the benefit of the doubt, but people are saying they got charges from version 1.1.0.6. and so they released 1.1.0.7. That's an expensive mistake in my eyes. $1000's of dollars were billed to customers because of it. Are you willing to keep ising the app knowing this?
So far, the error has only affected bell users. Telus is doing upgrades to their on-line system and I can't check my data usages. So I have no idea if I'm being charged or not, therefor I have stopped using the app for now.
Posted from my CrackBerry at wapforums.crackberry.com
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06-16-2010, 08:20 AM
| | | CrackBerry User Device(s): 9700 (Bold) Carrier: Bell | | Join Date: Feb 2010 Posts: 19 Likes Received: 0
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A Tether employee has posted in the other thread titled "stop using Tether immediately". Does that answer your concerns or should I explain in this thread about the carrier issue.
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06-16-2010, 04:46 PM
| | | CrackBerry Abuser Device(s): Torch 9810, Bold 9900, 64GB PlayBook Carrier: Bell Mobility | | Join Date: Sep 2008 Posts: 348 Likes Received: 23
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Quote:
Originally Posted by Tether A Tether employee has posted in the other thread titled "stop using Tether immediately". Does that answer your concerns or should I explain in this thread about the carrier issue. | Ideally, I'd like to hear how you've tested it and have some assurance that I'm not going to incur charges again when I use this software. In short no. This little "error" has seriously affected my opinion of your software and came close to costing me $3,395.00 in data usage fees, so you'll understand my basic reticence in saying "case closed". I'm not going to be your lab rat. You've got my contact info from when I bought your $50 piece of software, why haven't you reached out to me? Basic customer service.
As I said in that thread, I'll wait and see if other Bell Mobility customers are still having a problem first.
/ES
Posted from my CrackBerry at wapforums.crackberry.com
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06-16-2010, 05:04 PM
| | | Retired Moderator Device(s): 9810 OS 7.1 Carrier: O2 Pin: T of Beer Please | | Location: Retired and spending it. Join Date: Mar 2008 Posts: 8,927 Likes Received: 14
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So far I have not incurred any charges on O2. I shall use Tether at a very low level for the next couple of months to see if I am charged extra.
I still want to know from Tether, the company excatly what is happening.
I like this program. It is very useful as it gives me the internet in all sorts of useful places.
However if it is going to cost me loads of money then I shall delete it from my phone and feel bad about having purchased such an expensive program that cannot do what it is supposed to do.
Tether, please explain what is happening in general and with specific carriers if you feel able to do so.
__________________ Dolphins are so smart that within a few weeks of captivity, they can train people to stand on the very edge of the pool and throw them fish. | | |
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