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Old 08-08-2010, 08:31 PM
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Unhappy Social Bundle

I am with Virgin(Bell) and have the Blackberry Social Bundle. I have called customer support and futureshop (where I purchased my bb) asking this one question receiving many different answers. Hopefully someone on these forums can solve my problem once and for all. With the Blackberry Social bundle (which includes Facebook BBM MSN etc) sending bbm messages is included free. Would sending pictures, files, etc through bbm be included in this plan, or be considered(and therefore charged as) data?

thanks for your time, I will clarify anything if need be.

Last edited by donzills; 08-08-2010 at 09:01 PM.
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Old 08-09-2010, 06:00 AM
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Sorry, I don't know the exact answer but my sister is on Rogers (I'm on bell) and their social bundle includes picture messages and stuff thru bbm. I am just guessing that Bell and Telus will have the same feature. I don't see why they would charger you because it is still under bbm right?
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Old 08-09-2010, 08:50 PM
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pretty sure it doesn't break it down like that. any bbm use is data, whether it's just text or picture/video. it only increases the data used.
if you're still unsure, call bell directly or check out howardforums, there are some bell reps on that site who should be able to answer your question.
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Old 08-09-2010, 09:08 PM
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Well, I've sent pictures and mp3 files to my friends and they've sent me some, but they never got billed for it (I have a data plan myself, but they have Social plans). Pretty sure it's covered.
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Old 08-09-2010, 09:52 PM
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With BB Social, you have UNLIMITED use of BBM, therefore you will not be billed for sending files using BBM. If you send pictures/videos/whatever outside of BBM, you will be charged, but again: unlimited BBM = file sharing for free!

I'm on the same plan (though, with Virgin) and I have NEVER been billed for any pictures I've sent through BBM. You're safe.
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BlackBerry Forums at CrackBerry.com > > BlackBerry Carrier Discussion > Other North American Carriers > Bell Canada   Social Bundle

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