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Old 09-04-2010, 08:47 PM
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Question First BB Bill Questions

It's my first time with a BB plan and I'm a little unsure of what a lot of the bill means. I could use some help please!
1. I have the student Fab10-BBerry 50-36M plan, but under other charges I got a (Aug 25 to Aug 26) Fab 10 - BBerry 50 - 36M charge of $3.33. I haven't used my Fab10 yet and I thought I already pay that in the plan. What does this mean?
2. I also have a usage summary of one day that says I've used 1.2 MB of data. Three of the usage records are RIM data, one of which is a 104 minute usage. I have no idea how RIM data works or what I could have been doing that would last so long. I haven't synched it to anything, but I have one of my e-mail addresses linked. Could anyone explain what uses this data so that I can stop it in order to avoid overage charges? (I also have a RIM data usage that apparently lasted 1482 minutes.)
I hope someone can clear-up some of my newbie confusion. Thank-you guys!

Last edited by kas144; 09-04-2010 at 09:28 PM. Reason: Correction
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Old 09-14-2010, 06:44 PM
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If I understand this correctly, you just signed up on a contract and either changed your plan or service provider to Bell I'm assuming. The Fab10 $1.33 charge is for the day you signed up on August 25 to August 26. This means your billing period is the 27th of every month for them, therefore your cut-off date is the 26th. So for having your phone on this plan for 2 days they have prorated your costs instead of charging you the full $50.

On your bill you should also find another set of Fab10-BBerry 50-36M plan that has charges of $50 to represent your cost of having the phone from August 27 to September 26.

The only one you should be concerned with is the MB values, the 1482 minutes of data usage on Bell represents the time your blackberry has been connected to Bell's data network. Whether you are using data or its just idling in the background. Your data usage should be fine as you have 500MB and it will be more than enough unless you start watching tonnes of youtube videos, the odd one is still fine. Things that uses data are: youtube, emails, browsing, certain applications will access the data as well

Hopefully this clarifies the confusion
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