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  1. wdbpilot's Avatar
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    Thread AuthorThread Author   #1  

    Default AT&T BBM video chat only avaliable on wifi

    Spent over an hour on the phone with AT&T as well as being transferred to BlackBerry consumer department to tell me that AT&T restricts the BBM video chat function to wifi only.
    Bummer even though in the settings you can clearly toggle the option on or off, but mine is grayed out.
    That just blows!
    Anyway love my Z10!

    Posted via CB10
  2. athomas917's Avatar
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    #2  

    Default

    Oh well ill save my vid chat for when we get Skype. Let AT&T try to block that.

    Hold on, do they restrict face time?

    Posted via CB10
  3. wdbpilot's Avatar
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    Thread AuthorThread Author   #3  

    Default

    Asked that exact question because my wife has an iphone 5 and yes you can use data on facetime.
    So biased aren't they?

    Posted via CB10
    mnhockeycoach99 likes this.
  4. Kendall Oei's Avatar
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    #4  

    Default

    If you had an overly-congested network, you would restrict video chat too. My download speeds vary from 6mbps to 270kbps on AT&T.
  5. igotberryfever's Avatar
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    #5  

    Default

    Iphone users just got that ability not all that long ago. AT&T said you needed to have their tethering plan and it had people up in arms. I don't remember what the outcome was but either way they get facetime over cell. I am guessing we will in a year or two.

    Posted via CB10
  6. shai404's Avatar
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    #6  

    Default

    I'm able to video chat on cellular with att

    Posted via CB10
    Shai
  7. wdbpilot's Avatar
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    Thread AuthorThread Author   #7  

    Default

    Please tell me more.
    I'm on the grandfathered unlimited everything plan and cannot toggle it on? Wondered if you have to be on a business versus personal blackberry data plan? Hmmmmm don't know.


    Posted via CB10
  8. StutterStep's Avatar
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    #8  

    Default

    Quote Originally Posted by wdbpilot View Post
    Asked that exact question because my wife has an iphone 5 and yes you can use data on facetime.
    So biased aren't they?

    Posted via CB10
    Seeing how all their ads on tv lately have been showing iphones I'm not surprised

    Posted via CB10
  9. igotberryfever's Avatar
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    #9  

    Default

    Shai you have a pic of a Verizon Z10.
    AT&T does not let you video chat with BBm, sure you can use faceflow with no problems.

    Posted via CB10
  10. salamakal's Avatar
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    #10  

    Default

    Me too

    Posted via CB10
  11. Lobwedgephil's Avatar
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    #11  

    Default

    If you are on grandfathered unlimited you can't video chat, if you are on a tier plan or shared data plan, you can video chat on their network.
  12. wdbpilot's Avatar
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    Thread AuthorThread Author   #12  

    Default

    Thanks for the update!
    I will just have to suffer. LOL!

    Posted via CB10
  13. jonty12's Avatar
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    #13  

    Default

    yup, they really want people off the unlimited plans. It's going to work in my case, I'm going to get off my AT&T unlimited plan, except I'm going to go to Big Red instead.
  14. shai404's Avatar
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    #14  

    Default

    Igotberry fever I have both carriers and the first couple of days it didn't work and it just started working.. made video and calling on BBM over network

    Posted via CB10
    Shai
  15. shai404's Avatar
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    #15  

    Default

    AT&T BBM video chat only avaliable on wifi-img_00000002.jpg

    Green button. ATT no WiFi

    Posted via CB10
    Shai
  16. pandapurple's Avatar
    CrackBerry Master

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    #16  

    Default

    Quote Originally Posted by wdbpilot View Post
    Spent over an hour on the phone with AT&T as well as being transferred to BlackBerry consumer department to tell me that AT&T restricts the BBM video chat function to wifi only.
    Bummer even though in the settings you can clearly toggle the option on or off, but mine is grayed out.
    That just blows!
    Anyway love my Z10!

    Posted via CB10
    It would eat up your data if you do BBM video chat on cellular. That would be costly.

    See this article on how AT&T is handling Apple's Facetime on cellular. AT&T: You can have FaceTime over cellular if you use new mobile share plan - Technology on NBCNews.com More expensive data plan needed
    Buy the Z10 because you choose to. Enough reason in itself.
  17. igotberryfever's Avatar
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    #17  

    Default

    Nice lucky you mine still blocked. thanks for sharing.

    Posted via CB10
  18. shai404's Avatar
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    #18  

    Default

    No problem..like I said one day it just started working! Lol

    Posted via CB10
    Shai
  19. damthrill's Avatar
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    #19  

    Default

    i was on wifi, wife on att 2 gb plan, bbm video worked no problem. got phones on march 22.
  20. 3hb78ftg's Avatar
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    Oh look...tools. Now I can fix the infractions that I've been given.
    #20  

    Default

    I have ATT with unlimited data on my Z10.

    AT&T BBM video chat only avaliable on wifi-img_00000072.jpg
    MePiikan...You shall not be forgotten.

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  21. wally's Avatar
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    #21  

    Default

    Even with a tiered plan I can't switch video chat on with AT&T
  22. igotberryfever's Avatar
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    #22  

    Default

    If you take sim out, you can toggle. Hold battery so phone stays on slide sim back in then reboot. It will stay allow video over cell but it still gives me the call 611. =/

    Posted via CB10
  23. wdbpilot's Avatar
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    Thread AuthorThread Author   #23  

    Default

    I did exactly what you said and I can confirm that it works now.....THANK YOU VERY MUCH!!
  24. StutterStep's Avatar
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    #24  

    Default

    Quote Originally Posted by igotberryfever View Post
    If you take sim out, you can toggle. Hold battery so phone stays on slide sim back in then reboot. It will stay allow video over cell but it still gives me the call 611. =/

    Posted via CB10
    I have a feeling this work around is going to be fixed in the future.

    Posted via CB10
  25. Boots4283's Avatar
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    #25  

    Default

    Quote Originally Posted by wdbpilot View Post
    Asked that exact question because my wife has an iphone 5 and yes you can use data on facetime.
    So biased aren't they?

    Posted via CB10
    Sounds like a lawsuit is going to come soon

    Posted via CB10
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