1. True Canadian's Avatar
    Parents downloaded BBM on their iPhone. Seems to be working ok. They say that there is no sounds when they get a message. I'm too far away to look at the settings for them. Could somebody tell me how to turn on sound notifications for BBM on iPhone.

    Thanks

    Posted via CB10
    10-22-13 06:45 PM
  2. Plazmic Flame's Avatar
    If you want to check the sounds to make sure they're on for BBM specifically, you would go to Settings > Notification Center > BBM. There should be a switch for sound that should be set to "on". By default though, the sound is on... so, ya.
    10-22-13 07:26 PM
  3. True Canadian's Avatar
    Thanks Plazmic, passed on your instructions. I wasn't sure if BBM sounds would be under I phones settings or if it was in BBM's own settings on that platform

    Posted via CB10
    10-22-13 07:59 PM
  4. andreirad's Avatar
    The problem is the sound volume is much lower then the other notifications. My wife has her Iphone 4S volume to max and the BBM notification sound is half that the other notifications have(emails, SMS... etc) hope they can do something about.

    Join my BBM Channel C000E96F6
    10-27-13 08:23 PM
  5. Mcwong's Avatar
    Support forums crack berry informed that the tone is bundled in the bbm app for iPhones. Cannot be changed. That's critical in determining the apps usability, hopefully bbm will update quickly else iPhone users will abandon n uninstall.
    11-02-13 08:51 AM
  6. bmorgan67's Avatar
    Yup, fix the low sound volume. Number one complaint from Bbm ios users. I have friends who tell me to text them because they can not hear the Bbm notifications on their phones. They are dropping Bbm like flies.

    Number two complaint is the font is two small to read.

    Hope Bbm crew reads this forum.

    Posted via CB10
    6120111 likes this.
    12-16-13 09:50 PM
  7. Brandon Orr's Avatar
    Yes, I'm sure people are dropping like flies because the notification sound is too low... /s

    - Developer of PinGuin
    12-17-13 12:44 PM
  8. Rafiqadila's Avatar
    Posted via CB10
    12-18-13 10:51 AM
  9. 6120111's Avatar
    bmorgan67, I wholeheartedly agree. Those are the top 2 problems my wife complains about as well on her 4S.

    Posted via CB10 on my Verizon Z10 running 10.2.1.1925
    12-26-13 05:42 PM
  10. southlander's Avatar
    Thanks Plazmic, passed on your instructions. I wasn't sure if BBM sounds would be under I phones settings or if it was in BBM's own settings on that platform

    Posted via CB10
    Not sure -- but on iOS from what I've seen apps have to have settings under the common "Settings" area in iOS.

    Z10STL100-4/10.2.1.1259
    12-26-13 05:49 PM
  11. Camelhmpz's Avatar
    I'm hearing exactly the same thing from my two main ios friends. They complain that they can't hear a message and they can't read messages easily.

    Posted via CB10
    12-29-13 11:33 PM
  12. Mikey_T's Avatar
    I have BBM on my iPhone 5S and the inability to change the notification tone or make it louder is a serious problem. More often than not I'm back to using SMS/iMessage even for BBM contacts because I'm missing the notification when new messages arrive.

    I have no other serious complaints about the app, seems to work pretty good otherwise.
    01-25-14 06:06 PM
  13. schiri's Avatar
    [QUOTE=Mikey_T;9902908]I have BBM on my iPhone 5S and the inability to change the notification tone or make it louder is a serious problem. More often than not I'm back to using SMS/iMessage even for BBM contacts because I'm missing the notification when new messages arrive.

    I have no other serious complaints about the app, seems to work pretty good otherwise.



    KB35264-Notifications and sounds for BBM for iPhone
    03-14-14 06:36 AM
  14. Mikey_T's Avatar
    Thanks Schiri but that doesn't address the audible notification, which is not customizable. That article just shows how to adjust the notification center options, which is not complicated.
    03-14-14 12:05 PM
  15. schiri's Avatar
    Thanks Schiri but that doesn't address the audible notification, which is not customizable. That article just shows how to adjust the notification center options, which is not complicated.
    Well then OOPS on my part.

    Obviously I'm not an iPhone user.

    This IS a prob for sure though.
    03-16-14 07:52 AM
  16. Laz730's Avatar
    I have a iPhone 5s and I do not have any complaints about the BBM app..The notification is pretty loud!


    Sent from my iPhone using CB Forums
    03-16-14 02:38 PM
  17. coolbold's Avatar
    This is the worst absurd problem ever, the first notification is heard ok, but after initiating a conversation, all future incoming/outgoing messages are not heard!!!!

    Also, the sound should be customizable!!!!

    BBM people, please fix!!!
    03-26-14 10:24 PM
  18. southlander's Avatar
    So -- I just made a custom BBM notification to place on my mother's iPhone -- something to stand out and get attention.

    Now I see there is no way to change the notification sound for BBM on iOS. Really? Lol.WTH is BlackBerry thinking.
    04-21-14 11:12 PM
  19. coolbold's Avatar
    Post from omitech from another thread:

    Here's something else that might affect whether recipients on Android or iOS get a notification tone or not:



    http://www.blackberry.com/btsc/KB35793"]KB35793 - No notification tone for a new BBM message if the chat for the message is in the foreground (BlackBerry KnowledgeBase)
    04-22-14 02:27 PM
  20. coolbold's Avatar
    My previous post is messed up. Maybe this?

    http://btsc.webapps.blackberry.com/b...ListHelperImpl
    04-22-14 02:29 PM

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