1. irenejazz's Avatar
    I keep trying to video call my father who uses a Classic and the app says "Video call unsupported between devices".
    Does that make any sense?
    How to solve this issue?

    Help!!

    Posted via CB10
    siglerm likes this.
    03-20-17 04:44 PM
  2. Bla1ze's Avatar
    You can't video chat from BB10 to Android and vice versa. You can only make BBM Voice calls.
    You can start a BBM video call with contacts who are using a supported Android™ or iOS device. When you call a BBM contact who is using a BlackBerry 10 device, your call is connected with voice only.
    https://help.blackberry.com/en/bbm-f...126155648.html
    03-20-17 04:47 PM
  3. ray689's Avatar
    I keep trying to video call my father who uses a Classic and the app says "Video call unsupported between devices".
    Does that make any sense?
    How to solve this issue?

    Help!!

    Posted via CB10
    The only way this issue will be resolved is for BlackBerry to add the ability for video calls to BBM on BB10 and that doesnt look like it's happening any time soon.
    03-20-17 07:12 PM
  4. irenejazz's Avatar
    That's terrible news

    Posted via CB10
    03-20-17 07:30 PM

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