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Old 07-24-2010, 10:58 AM
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Default AT&T question

I have a problem that worries me very greatly.
I recently reeived about 8 messages, each saying that "You have exceeded $200 in data charges" I'm honestly not sure what that means. Will I have to pay this much($200 * 8 = $1600) Is there anyway I can fix this? I'm really worried now.

Thanks!
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Old 07-24-2010, 11:09 AM
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No, the new tiered data features will not stack like that. Each time you exceed a 200Mb chunk, a new tier is added. I seriously doubt you used 1600Mb of data, unless you tether then yeah, you will charged accordingly. Better call customer care quickly and have them look at your data usage.
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Old 07-24-2010, 12:42 PM
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It may sound dumb, but I'm not really sure why I'm even getting these messages. I don't know what I did to get these possible charges. Can you or anyone tell me what caused these messages to be sent to me? I'm sorry, but I'm just really worried.

Thanks and I will try customer service as well.
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Old 07-24-2010, 01:06 PM
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What device do you have? What data plan do you have?
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Old 07-24-2010, 01:25 PM
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Call *3282# to get your current data use. Then check your plan to see if there is a real problem.

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Old 07-24-2010, 09:14 PM
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just log into your acct and see how much data you have used
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Old 07-24-2010, 09:43 PM
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I finally contacted AT&T and they said it was actually a mistake and I can finally disregard this mess. I'm so relieved.

Thanks so much all of you.
*is embarassed*
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Old 07-24-2010, 11:58 PM
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No reason to be embarrassed, glad it worked to your liking.
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BlackBerry Forums at CrackBerry.com > > BlackBerry Carrier Discussion > AT&T (Cingular) > Ask the AT&T Reps! *beta*   AT&T question

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