question about blackberry email

[frreshh]

I thought this may be a better place to ask this question. I USED to be an AT&T member and my email was aimee_fresh@att.blackberry.net and this email is NOW NO LONGER in use as I no longer have at&t. My problem is i recently did an email update that bricked my phone and i now have a new blackberry and my email passwords were saved in my phone. I need to gain access to my email but my recovery email is my OLD blackberry from At&T . I am wondering if anyone in here who has at&t could possible help me out by adding my old email Aimee_Fresh@att.blackberry.net for like 4 mins and then fwding me the email from google I can deff provide photo ID PROOF that I AM the owner of both accounts I am at such a loss and I HAVE no idea what else to do or what else I can do to solve this problem. I am hoping someone can possibly take a couple mins of their time to help me out and I will greatly appreciate it.

[Motorcycle Mama]

If you no longer have an active AT&T account, then that email address no longer exists.

This is yet another reason to never use that email address for anything important.

[frreshh]

I know it doesn't exist thats why i was trying to find someone who can add it to their phone so i can get the re set link no i know has at&t they all have t mo. i have not used a bb email again ive gone through so much trouble trying to get my google mail back that i feel defeated because i can't access my old email i cant do anything.

[Mister Xiado]

WAIIIIIIT.

It may still exist. RIM doesn't purge abandoned BIS accounts very frequently. Okay... To fix this, you will need somebody who has an AT&T BlackBerry already, or just any AT&T SIM. And about an hour to kill.

First, you need to get to technical support; tell customer care you need to recover a BlackBerry account, and only tech support can help with that. In tech, you will need the rep to access your BIS account by your username if possible. It would most likely be Aimee_Fresh. Once that account is found, if the IMEI and PIN on that account match your same BlackBerry, just have your phone active on AT&T with a BlackBerry data feature. You may have to have tech support un-suspend your BIS account. Everything should work then.

Basically, your BIS account points to a specific phone, and has your email accounts in it. Whenever a BlackBerry asks RIM for access to BIS services, your PIN is used to find an active BIS account, and there you go.

Tech can also find BlackBerry accounts by the PIN code, and clear them out if need be, like if you ported out and can't activate BIS services with the new carrier and that same phone.

Beh, have to work in a few minutes, otherwise I'd have posted more clearly, but this is doable, just NOT within the usual scope of operations. Once everything is recovered and good to go, tech can zero out your AT&T BIS account, freeing your BB up for use anywhere again.

Oh, and with that, if your PIN is set up on another provider, they would have to zero your BIS account out to free it up to do all the mess above.