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Old 01-08-2010, 08:02 AM
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Default Dropped Calls / Call Failed since January 1st

I live in Orlando, FL and I (9700), my brother (9000) and my girlfriend (9000) have all been experiencing dropped calls since January 1st when we tried to call loved ones to start the New Year... It's really starting to become a nuisance. We've called ATT customer service and all they do is follow their Troubleshooting Guide they have in front of them on their computer screen and that doesn't do anything. I've contacted a friend of mine who works at ATT and he said "Turn 3G off and select 2G as of right now because they're repairing the 3G network". So I did that and it seemed to work fine. I then asked my friend yesterday if 3G is back up and working and he said "Yes, I haven't had any problems with mine". So I quickly turned my 3G back on and I continued to have the problem on the first call I made.

Obviously my question is why isn't my 3G working? It's really really starting anger me. I mean why am i paying close to $100 a month and I can't even use my phone to its full extent? Frustrating.

Any help is appreciated... I just hate spending all this money on "The Nation's Fastest 3G Network" and not being able to use it, it's an oxymoron if you ask me.
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Old 01-08-2010, 08:45 AM
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That is the same song and dance I experienced for months here in PA. I paid for a 3G device (9000) and dropped calls almost every time I was on the phone, so they told me to dummy the phone down to 2G...silly, eh? After trying several devices and SIM cards (which to me was BS, since they already know their 3G network is crap) I was finally forced to jump ship to Verizon. Since the switch I have not dropped a call (although the ATT folks I talk to occasionally drop me). I have had a 3G signal in all the places where ATT barely had a bar of 2G.

ATT likes to talk about how great their network is, but I just don't see it, having been on both sides of the fence...

If the ATT network was so much better, why would they need to resort to ads that spin the facts so much? Sure they have a large coverage map, but they don't mention that the VZ ads are 100% true about 3G coverage vs. ATT 3G coverage.

They also hype the 'talk on the phone while you surf', but fail to mention that you need to be in an ATT 3G area for that to work...good luck finding constant 3G on a drive of more than an hour...
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Old 01-08-2010, 10:26 AM
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I have had multiple dropped calls in the last week or so. I didn't actually feel that it was a time issue but was more related to my upgrade to OS version .423

Has anyone else had more problems after upgrade of OS

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Old 01-13-2010, 11:28 PM
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I thought it was just me in IL , I have at least 2-3 dropped calls a day on my 9000.
I just want to know when will it end!
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Old 01-14-2010, 12:30 AM
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Quote:
Originally Posted by abrown0 View Post
I thought it was just me in IL , I have at least 2-3 dropped calls a day on my 9000.
I just want to know when will it end!
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Posted from my CrackBerry at wapforums.crackberry.com
Not sure where you are in IL but here in Chicago I constantly have dropped calls.
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