1. CarlosRngl's Avatar
    Hi, everyone. Two days ago I tried to turn on the wifi in my Z30 but nothing happened, as soon as I changed window it appeared that the wifi was not activated. I reseted the phone to factory settings and now when I activate wifi it wont find any signals, despite im standing next to my router and all of my other devices detect my wifi and all of my neighbors'. Im spending a couple of months in Argentina and tech support says since the phone hasnt been released here they can't do anything! Help, please!
    07-17-14 06:39 PM
  2. hamsterwheel's Avatar
    Maybe check the router? Reboot it?
    07-20-14 10:24 AM
  3. CarlosRngl's Avatar
    The router is not the problem, because it does not even detect other wifi signals despite there are dozens around! So I think the problem is in the phone itself
    07-21-14 10:46 PM
  4. pkcable's Avatar
    Turn on airplane mode and then turn it off, this might spark your Wifi back to life, ALSO check for hardware failure with this program from BlackBerry...

    BlackBerry Virtual Expert - BlackBerry World
    CarlosRngl likes this.
    07-22-14 08:22 AM
  5. CarlosRngl's Avatar
    Hello, pkcable! thanks for your help! but when I try to activate the airplane mode the device says "cannot turn airplane mode on". I tried to check for hardware failure with Visual Expert but it only showed me that bluetooth is failing as well. Bummer!
    07-22-14 12:11 PM
  6. pkcable's Avatar
    Hello, pkcable! thanks for your help! but when I try to activate the airplane mode the device says "cannot turn airplane mode on". I tried to check for hardware failure with Visual Expert but it only showed me that bluetooth is failing as well. Bummer!
    Could be the bluetooth radio failure is messing things up. Probably you are going to need to have your device repaired. Since your carrier won't help you will probably have to contact a 3rd party BB repair shop on your own. I did find some stuff via google....

    https://www.google.com/webhp?sourcei...ntina&safe=off
    CarlosRngl likes this.
    07-22-14 12:27 PM

Similar Threads

  1. Q10 - All issues seems to be fixed!
    By dream100cc in forum BlackBerry Q10
    Replies: 31
    Last Post: 08-04-14, 04:43 AM
  2. Z30 volume buttons
    By jaylucas07@gmail.com in forum General BlackBerry Discussion
    Replies: 1
    Last Post: 07-29-14, 08:18 AM
  3. Company won't allow BYOD even if it's a Blackberry...
    By teslatradeup in forum Bring Your Own Device
    Replies: 6
    Last Post: 07-22-14, 12:31 PM
  4. Flip cover working for Black Berry Z3
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 07-22-14, 12:13 PM
  5. WTB: Black Z30 STA100-5 for AT&T
    By gquan14 in forum The Marketplace - Buy, Sell & Trade
    Replies: 1
    Last Post: 07-22-14, 12:43 AM
LINK TO POST COPIED TO CLIPBOARD