1. Z30Commission's Avatar
    I'm beyond frustrated due to the fact that I purchased a HP Deskjet 2546 printer with the hopes of being able to use it with my Z30. Long story short PrintHand doesn't recognize the printer and I can't install the Android version of the HP printer app from Snap. Anyone else have this particular printer and if so how did you get it to work with PrintHand.

    Posted via CB10
    08-03-15 11:51 PM
  2. LoneStarRed's Avatar
    PrintHand can be frustratingly inconsistent. I have both PrintHand and the older iteration PrinterShare. I find the older version is better.

    When you have some patience reinstall. It is available in BlackBerry World. Have you tried that one?

    It is also on Snap and Amazon Store for more than BlackBerry World.


    Z30 and Printhand-img_20150804_001047.png

    " I do not think that word means what you think it means. "
    08-04-15 12:11 AM
  3. BB-JAM215's Avatar
    I've had good results using the free iPrint&Scan from the Amazon app store with my Brother printer.
    08-04-15 12:16 AM
  4. rthonpm's Avatar
    Part of the problem is HP. The software they use for their Inkjets is terrible and bloated. Have you tried contacting PrintHand through their contact information in BlackBerry World? They were able to help me with an issue I had early on quite quickly.

    Posted via CB10
    08-04-15 04:33 AM
  5. Z30Commission's Avatar
    I actually didn't even see that particular model # on their list of compatible printers. It's just frustrating as a diehard BlackBerry user to have to accept that things are all about workarounds and complications in regards to functionality of the devices. I will contact PrintHand today and see what kind of help they can offer. This is frustrating and aggravating to say the least.

    Posted via CB10
    08-04-15 07:02 AM
  6. rthonpm's Avatar
    Another thing that may help is that HP, and most manufacturers, tend to use the same engine over multiple machines so you may have to see if one of the sister models for the printer is in PrintHand. According to the HP website, the common engine for that model also covers: DeskJet 2540, 2541, 2542, 2543, 2544, 2546, 2546B, 2546P, 2546R, 2547, 2548, and 2549; and Deskjet Ink Advantage 2545, 2546, and 2548 printers.
    LoneStarRed likes this.
    08-04-15 11:23 AM
  7. Z30Commission's Avatar
    I will look into that! Hopefully there is a way to cross reference it! Thanks!

    Posted via CB10
    08-04-15 03:13 PM
  8. LoneStarRed's Avatar
    Another thing that may help is that HP, and most manufacturers, tend to use the same engine over multiple machines so you may have to see if one of the sister models for the printer is in PrintHand. According to the HP website, the common engine for that model also covers: DeskJet 2540, 2541, 2542, 2543, 2544, 2546, 2546B, 2546P, 2546R, 2547, 2548, and 2549; and Deskjet Ink Advantage 2545, 2546, and 2548 printers.
    True! I've done that in the past.

    " I do not think that word means what you think it means. "
    Z30Commission likes this.
    08-04-15 06:58 PM
  9. Z30Commission's Avatar
    I would like to thank everyone for their posts and suggestions. Ended up having to cross reference it with the 2540 model and all is well!


    Posted via CB10
    08-06-15 09:52 PM
  10. LoneStarRed's Avatar
    I would like to thank everyone for their posts and suggestions. Ended up having to cross reference it with the 2540 model and all is well!


    Posted via CB10
    Inconceivable.....that it worked so well.

    " I do not think that word means what you think it means. "
    Z30Commission likes this.
    08-06-15 10:07 PM

Similar Threads

  1. BES12 Cloud and Android permissions
    By meagvg in forum BES 12
    Replies: 1
    Last Post: 09-04-15, 12:50 PM
  2. What do I need to do to use my Q10 for European Travel?
    By soynofoam in forum BlackBerry Q10
    Replies: 19
    Last Post: 08-06-15, 12:12 AM
  3. How to become a BlackBerry developer and what program to use
    By SeBEx123 in forum Developers Lounge
    Replies: 6
    Last Post: 08-03-15, 06:30 PM
  4. Best protective case and screen protector for the new Classic?
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 08-03-15, 05:13 PM
  5. Replies: 4
    Last Post: 08-03-15, 03:35 PM
LINK TO POST COPIED TO CLIPBOARD