1. CrackBerry Question's Avatar
    my z10 is brand new just 1 week old. m using original blackberry in-box charger. i was playing game[jetpack joyride] it just got switched off and then i was not able to turn it on so i followed these step-
    1 unplug your device
    2 remove the battery
    3 plug it back (it won't start after the BlackBerry logo you'll have a red battery sign)
    4 unplug it
    5 reinstall the battery
    6 plug it in back.

    it worked and my phone got on but then when i disconnected the charger it got switch off and i was not able to turn it on .
    now, i have to do the steps mentioned above to turn it on and then every time i unplug the charge it crash .
    please help me fix it :|
    07-30-14 01:23 PM
  2. zocster's Avatar
    Sounds like a hardware problem? Is this brand new? Have you tried getting a new battery? Which model is this?
    07-30-14 01:26 PM
  3. XamiDami's Avatar
    Sounds hardware related. Hopefully you can it replaced if there is a warranty.

    I'm z10ing. Yes, I invented a verb.
    07-30-14 01:33 PM

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