1. CrackBerry Question's Avatar
    I have a Z10, newly purchased a year ago, it just suddenly (after a restart) said unknown error at the top right where the signal bars is supposed to be. it does not want to go into any applications not even into its settings. I have removed the sim card, memory card etc. but no change. I have tried to reload the software but it keeps restarting on its own so then the software reload is canceled. It tried to do a software update on its own for the past month but because it never or rarely gets to a wifi signal it always pauses, don't know if the software might be corrupted now? I am at my wits end with this phone, can anybody please assist?
    06-22-15 03:30 AM
  2. altaf.s's Avatar
    Do a SIC Wipe and reload the software using autoloader.
    06-22-15 03:56 AM

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