1. Mahdi rezaee's Avatar
    Hi I have z10 with latest update &...
    But recently my phone is getting slower & the left side is getting too hot
    Can anyone tell me what's wrong with my z10?

    Posted via CB10
    08-06-14 07:09 PM
  2. eddy_berry's Avatar
    Is it the left side with screen facing you? If it is then it is your CPU overheating. If you are not doing anything with your phone during this time then you may have an issue with the CPU. Check your device monitor to see if your CPU has been doing a lot such as PIM services or other background processes. If you recently updated the OS then that's what it may be doing. Living in a hot environment in your hot pocket can cause issues like that. It may be a software issue too, but could also be a hardware issue. I would see if getting it repaired or replaced would help.

    Posted via CB10
    08-06-14 07:18 PM
  3. Mahdi rezaee's Avatar
    No actually when I using the phone it happened I usually use android apps and it's getting annoying. Is anything wrong with my phone?

    Posted via CB10
    08-06-14 07:22 PM
  4. eddy_berry's Avatar
    Hmm. What Android apps? Games? Then that's kind of normal. Apparently 10.3 update in the fall will allow Android apps to run better, but don't count on that. It is still possible that it is getting hot due to what the CPU/GPU is doing and the environment it is in. All these things could be a factor. So what are you doing on your phone when it is overheating? What apps are you using?

    Posted via CB10
    08-06-14 07:46 PM
  5. Mahdi rezaee's Avatar
    I use viber tango line and skype and the BlackBerry browser is mostly open when I use the phone. The battery drains too.

    Posted via CB10
    08-06-14 07:52 PM
  6. Mahdi rezaee's Avatar
    I don't know it is important or not but I set proxy on my connection.

    Posted via CB10
    08-06-14 07:54 PM
  7. eddy_berry's Avatar
    Woah. Are you using all those apps or leaving them all open at the same time? You are quiet the social butterfly then, huh? Lol. If it only happens when you are using all those apps then it can't be helped other than cutting down on your usage of those apps. I'll admit the Z10 is not as great as the Q10 or Z30 for handling multiple Android apps. Has to do with CPU cooling, LCD screen and battery drain I think. Not a great combo.

    Posted via CB10
    08-07-14 10:57 AM

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