1. anon8908589's Avatar
    Hi all,

    I have a Z10 (STL100-2, 10.2.1.2977) and for some reason, it's not showing most of the photos that I've taken on it. It shows the thumbnails of the photos in the Pictures app but when I click on each photo to enlarge, it comes up with a blank black screen with a small flower in a box in the middle of it.

    I have no idea why it's doing this, I'm using a 64GB external card to store all photos and music but surely that shouldn't mess this type of thing up.

    I would appreciate any help on this.

    Thanks in advance!
    07-07-14 08:12 AM
  2. anon1727506's Avatar
    Did you reboot?

    Have you tried oping the files in another program - Facebook, Instagram...?

    Have you tried to view the files on your computers?
    07-07-14 08:16 AM
  3. anon8908589's Avatar
    Did you reboot?

    Have you tried oping the files in another program - Facebook, Instagram...?

    Have you tried to view the files on your computers?
    I don't use social media.

    I haven't yet tried to view them on my Laptop but I would presume they would show up fine (I hope). It's frustrating that I can't view them on my phone!
    07-07-14 08:48 AM
  4. anischab's Avatar
    Try to hard reboot by the volume up and down keys as suggested by scalemaster... You might have removed your micro sd card in and out (little shake does it too) so the phone has to reload it again.

    BlackBerry*Q10, T-Mobile Germany - SQN100-3, Running OS 10.2.1.2941
    07-07-14 06:05 PM
  5. anon8908589's Avatar
    Try to hard reboot by the volume up and down keys as suggested by scalemaster... You might have removed your micro sd card in and out (little shake does it too) so the phone has to reload it again.

    BlackBerry*Q10, T-Mobile Germany - SQN100-3, Running OS 10.2.1.2941
    Unfortunately that didn't work. Done a battery pull. Removed and re-inserted the Micro SD card, and sim, gave it all a clean. But still the same issue

    Posted via CB10
    07-08-14 03:18 AM

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