1. bbarling11's Avatar
    Hi all, I woke this morning to find my z10 dead. I put in a freshly charged battery but it wouldn't boot and when I plug in the charger the led just flashes and it won't boot.

    Any ideas how to get it going?

    Thanks.

    Posted via CB10
    04-29-15 03:05 AM
  2. Erkan Kater's Avatar
    Hi all, I woke this morning to find my z10 dead. I put in a freshly charged battery but it wouldn't boot and when I plug in the charger the led just flashes and it won't boot.

    Any ideas how to get it going?

    Thanks.

    Posted via CB10
    Try this;
    First update your Blackberry Link software on your computer.
    Download the latest autoloader file for your Z10 to your computer.
    Check if USB port works on your computer, connect a USB or something else.
    Check if you shutdown the Z10 and dont yet connect it to the computer.

    Now run the autoloader file.
    You will see a small black window pop-up.
    Wait about 10 seconds untill the autoloader stops or waits.
    Now connect the Z10 and if it doesnt turn on automatic, turn it on.

    Hopefully this work for you.
    *THIS WILL WIPE ALL DATA FROM YOUR PHONE*
    bbarling11 likes this.
    04-29-15 03:31 AM
  3. bbarling11's Avatar
    Thanks Erkan. I left it off without the battery for a couple of hours and then it booted no problem. Weird!

    Posted via CB10
    04-29-15 05:10 AM

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