1. CrackBerry Question's Avatar
    It started with apps not running, the only thing that seem to work was the hub (witch seemed like a new version). So I pressed and held the power button until it shut off. When I press it again to turn it on it started but seem to stop. So I took the battery out. When I reinstalled, the screen displayed BLACKBERRY for 5 minutes, then the BBRY logo with a circle starting to form around it. At the bottom of the screen it said "starting Blackberry 10 OS". After 10 minutes of this, that message changed to "Finalizing device setup" .
    That's as far as it gets. Can restart this by holding power button or remove/install battery but it gets no farther. What do I do now???
    07-11-15 10:33 AM
  2. Uzi's Avatar
    Yes restart again

    BlackBerry -Secured to the Core | CB MOD
    07-11-15 10:37 AM
  3. Genghis2k3's Avatar
    If you're talking about updating the OS, It took me 4 attempts before the Verizon OTA installed properly. Before that, I reached installation of 109%-119%, and then it crapped out. I thought maybe I was getting some extra goodness - but sadly, it was not to be. Patience, restart, and/or reload. I think that's the answer.

    Unless this isn't about an OS update, in which case - never mind! \_(ツ)_/
    LOUDONS likes this.
    07-11-15 10:51 AM
  4. LOUDONS's Avatar
    It never asked or said anything about doing an operating system upgrade, it just stopped loading apps. I've rebooted it 3 times now but will keep trying. Was thinking there might be other solutions. Thank though, will keep rebooting.
    07-11-15 11:18 AM
  5. WibblyMomma's Avatar
    Did you ever solve this? I have the same problem with my passport and I need a solution!
    08-09-15 04:53 PM

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