1. CrackBerry Question's Avatar
    My Z 10 got dead and not being recognised while connection it with usb i have also remove battery several times but its silent.no led the phone is completely dead.pls help
    07-19-14 01:01 PM
  2. jaydee5799's Avatar
    Hello and welcome.
    Have you tried charging the battery for about 30 minutes?
    07-19-14 01:08 PM
  3. lsantoshkch's Avatar
    Yes i had charged it till near about 1 hr.but no led is on and no moment in phone while charging
    07-20-14 05:19 AM
  4. mvpcrossxover's Avatar
    What's the maximum of minutes you waited until you unplugged from the computer?

    I say plug it in and wait for 10 minutes. If it's still doesn't get recognized then you probably have to wipe.

    Posted via CB10
    07-20-14 06:05 AM
  5. Midgeone25's Avatar
    I had similar problem try going to BlackBerry Link in settings on the phone and make sure it is turned on if not it will not show up in BlackBerry Link in the computer. Hope this helps!

    Tapping and flicking on my Zed 10
    07-20-14 07:00 AM
  6. lsantoshkch's Avatar
    firstly how to wipe as its being switching ON .i have remove battery and put it again but its dead.
    07-20-14 08:53 AM
  7. kbz1960's Avatar
    Have link open. Take the battery out. Plug the phone in. Put the battery in. See what happens.
    07-20-14 09:07 AM
  8. lsantoshkch's Avatar
    Nothing
    07-20-14 09:11 AM
  9. lsantoshkch's Avatar
    I have tried it for one hour.But its not responding.No. led not motion in phone
    07-20-14 09:12 AM
  10. sejuramesh's Avatar
    Place your phone in charge without battery, and see on screen, does your phone show sign of no battery, if it shows then it's your battery dead, if it not then go to nearest customer care..


    Posted via CB10
    07-20-14 11:29 AM
  11. mvpcrossxover's Avatar
    Not understanding the OP entirely. Is it dead or is it not being recognized by the computer?

    Posted via CB10
    07-20-14 03:01 PM
  12. lsantoshkch's Avatar
    07-22-14 12:02 AM
  13. mvpcrossxover's Avatar
    How do you expect the computer to recognize your phone if it's completely dead?

    Is it even charging?
    07-22-14 12:06 AM

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