1. CrackBerry Question's Avatar
    When I connect my Z10 to BB Link it shows connected but when I try to sync any music I get the following error:
    There was a problem accessing the drive(s) on this device. Disconnect and reconnect your device, and try again.

    I get this error whether I have an SD card in or out

    I have turned off all firewall, anti-virus stuff

    My BB shows up in device manager properly

    Help
    09-15-14 04:12 PM
  2. jaydee5799's Avatar
    I would think Link has to recognize your phone properly to sync. Have you tried deleting Link, rebooting your PC and reinstalling it?
    09-15-14 05:51 PM

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