1. CrackBerry Question's Avatar
    I have problem of my phone not showing contact name when I receive a call or message . I bought Z10 last month. I checked blackberry forum for help . I saw many people facing similar problem and solution offered to them was to go change things in smart dailling , but in my Z10 there is no smart dailing option . Please help to resolve to solve problem !!
    07-12-14 07:17 AM
  2. habs_fan's Avatar
    Do you have caller ID from your carrier?

    Posted via CB10
    07-12-14 07:33 AM
  3. vatsal bajpai's Avatar
    yes i use china mobile I live in shanghai , china. Where is this smart dialing facility mentioned in blackberry forum ?
    07-12-14 07:38 AM
  4. vatsal bajpai's Avatar
    See I was user of blackberry curve before this and that phone worked just fine ... always showed caller ID of person calling . But my new Z10 which I bought last month is not showing callers name when I recieve call and sometimes also when I recieve message from someone whose name is stored in contact list .
    07-12-14 08:05 AM
  5. habs_fan's Avatar
    What OS are you on?

    Posted via CB10
    07-12-14 08:09 AM
  6. vatsal bajpai's Avatar
    10.2 . Tell me honestly Is this a problem which has not been solved by blackberry ? because i have checked on net every body is complaining about it . check this No caller ID for incoming calls on my Z10 !-frustrated-!
    07-12-14 08:23 AM
  7. habs_fan's Avatar
    10.2 . Tell me honestly Is this a problem which has not been solved by blackberry ? because i have checked on net every body is complaining about it . check this No caller ID for incoming calls on my Z10 !-frustrated-!
    Not everyone, there's some but. Low percentage.
    Type my ver without the space it should look like this Z30STA100-5/10.3.0.700

    I'm guessing it's an OS problem and updating your OS would possibly help
    Posted via CB10
    07-12-14 08:25 AM
  8. vatsal bajpai's Avatar
    I could not locate I could find thisClick image for larger version. 

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    07-12-14 09:05 AM
  9. vatsal bajpai's Avatar
    Any Software Upgrade that can help ?
    07-12-14 09:08 AM
  10. habs_fan's Avatar
    Your on the latest OS. You could maybe try to reload the OS. Findings and Fixes thread for OS 10.2.1.3247 or post in this thread people might have ideas there

    Posted via CB10
    vatsal bajpai likes this.
    07-12-14 09:12 AM
  11. vatsal bajpai's Avatar
    inform me if you come across any solution ...this is frustrating
    07-12-14 09:16 AM
  12. moody's Avatar
    Ok here are a couple of things to try.

    1st are your contacts stored to phone or cloud? If cloud, then go to settings > accounts & delete it. Hard reboot using volume keys. Then add account back and wait about 10-15 for all to sync.

    If stored to phone (local) then just try hard reboot.

    As for smart dialing: from inside phone app pull down from top then tap gear icon in right hand corner. Scroll down to "# smart dialing".


    Attachment 284595
    07-12-14 09:24 AM
  13. vatsal bajpai's Avatar
    Marking for reply in a few min

    Z30/10.3.x.xxxx & Q10/10.3.x.xxxx
    Is there any method to get this right ?
    and what do you mean by "Marking for reply in a few min"
    07-12-14 09:31 AM
  14. moody's Avatar
    Is there any method to get this right ?
    and what do you mean by "Marking for reply in a few min"
    See above. I had to comment in thread to get it to show up so I could find it in my CB app as I was on Tapatalk and couldn't post photo.

    So ignore my "marking" comment and see above

    Z30STA100-3/10.3.x.xxx & Q10SQN100-2/10.3.X.XXX
    07-12-14 09:34 AM
  15. MobileMadness002's Avatar
    Does the number displayed on the incoming screen match what is stored in the contact screen?

    CB10 - Z10STL100-3/10.2.1.3247
    m1kr0 likes this.
    07-12-14 09:37 AM
  16. vatsal bajpai's Avatar
    there is no smart dialing option I have checked that already . I read other posts on blackberry forum official before coming here for help .
    07-12-14 09:39 AM
  17. moody's Avatar
    there is no smart dialing option I have checked that already . I read other posts on blackberry forum official before coming here for help .
    You said you're in China? I believe it has something to do w/ numbers beginning w/ "0".

    I've read a solution somewhere and if I can find it I'll post here.

    Z30STA100-3/10.3.x.xxx & Q10SQN100-2/10.3.X.XXX
    07-12-14 09:42 AM
  18. vatsal bajpai's Avatar
    Does the number displayed on the incoming screen match what is stored in the contact screen?

    CB10 - Z10STL100-3/10.2.1.3247
    No number is displayed ... that is the problem my friend
    07-12-14 10:16 AM
  19. vatsal bajpai's Avatar
    Dude this is getting very frustrating ... I think I have made a mistake buying this phone . Blackberry talks about its business going down I think this is what they deserve .
    Last edited by vatsal bajpai; 07-12-14 at 11:01 AM.
    07-12-14 10:34 AM
  20. yesyoucan's Avatar
    I had the same issue. I'm in India and the country code is +91. Since 0 can be used in place of +91, I had many contacts beginning with 0 and not +91. When I checked which contacts didn't show name those were only the ones with 0. And when I changed it to +91 they started appearing. Don't know if same is the case with you. Check for it.
    07-12-14 01:01 PM
  21. igor10000's Avatar
    Happens to me all the time too. Also, the favourite contacts in the phone screen sometimes do not display names but just numbers.

    This is a highly annoying bug and BB should do something about this.
    07-12-14 01:03 PM
  22. m1kr0's Avatar
    No number is displayed ... that is the problem my friend
    Do i understand you correctly? So when the phone rings, it displays "unknown number" or "private number"? If that's the case, the problem is with your caller line identification at your carrier and not BlackBerry.

    Z10 STL100-1, OS 10.2.1.3247
    07-12-14 01:24 PM
  23. vatsal bajpai's Avatar
    Hi everybody i found the solution to my problem : I took the the sim out and opened my phone without sim i found #smart dialing option right there in my phone app > settings . I had my country code wrong and area code missing . I also mentioned the length of phone no. In my country china ( i.e 11 by the way ) and voila it worked. After i inserted sim things became normal as in my other phones .
    moody likes this.
    07-12-14 10:08 PM
  24. ezpawyguy's Avatar
    Bbz10 right here for how wanna help for the 1 got problem with z10 contacts just looking for update u device do not use BlackBerry with other devices that'swhat happened with me use BlackBerry softwear


    Posted via CB10
    07-13-14 01:27 AM
  25. Sergiu1337's Avatar
    This is so annoying. Sometimes the caller name appears ok and sometimes it doesn't! It is inconsistent..

    I use gmail contacts. But I don't think that this matter.. it's something about caching.

    I had this problem with multiple versions.

    Z10STL100-2/10.2.1.3247

    Posted via CB10
    07-13-14 03:54 AM
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