My z10 has auto deleted all my text messages. Where is the setting to save texts forever???
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My z10 has auto deleted all my text messages. Where is the setting to save texts forever???
Hello, welcome to crackberry!
Text's are saved forever by default and there is no setting to change that as far as I know.. are you sure you didn't accidentally do a 'delete all prior' from the hub?
Please consider creating an account and returning to this post to discuss your issue further. We're a great bunch and would love to help you get to the bottom of it!
Phone was recently(last month) replaced due to other issues and the new phone is just now a little more than 30 days old. Positive there was no "delete all prior" from the hub done as I'm not even sure how to do that. This morning everything that was more than 30 days old was gone...emails, texts and call log.
The fact that you aren't sure how to do it makes it all the more likely that it was done by accident! It also accounts for why everything was wiped out.. texts, call logs.. all that stuff would be under that pervue in the hub.
It's press and hold on the date above the messages and select delete all prior by way..
Honestly though.. there is no setting that causes what you are describing to happen. Email yes text and call logs no. So that's the only explanation.
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