1. CrackBerry Question's Avatar
    Hi berry. My problem is I entered the wrong email. I entered .comm instead of .com also I forget my password
    I'm changing my phone soon from blackberry to something else as it does not support whatsapp anymore. So I have to return my BlackBerry to my dad and I don't want him to know abt this. Is there any way to change the email without the password or is there anyway to remove the blackberry id from this phone? Please do help.
    01-18-17 01:05 AM
  2. Tim-ANC's Avatar
    Just go to hub settings, email accounts, edit the account and delete.
    01-18-17 06:18 AM
  3. 1122334455667788's Avatar
    Just go to hub settings, email accounts, edit the account and delete.
    I don't think that has any effect over BlackBerry ID.
    01-18-17 09:04 AM
  4. conite's Avatar
    Turn off BlackBerry Protect and then do a security wipe.
    01-18-17 09:34 AM
  5. Dunt Dunt Dunt's Avatar
    Turn off BlackBerry Protect and then do a security wipe.
    Can you turn off BlackBerry protect without your Password? I taught that any security setting change required you to put in your account password, which he says he forgot. And since he used an incorrect email address with his account, there really is no way to reset the password.
    01-18-17 09:59 AM
  6. conite's Avatar
    Can you turn off BlackBerry protect without your Password? I taught that any security setting change required you to put in your account password, which he says he forgot. And since he used an incorrect email address with his account, there really is no way to reset the password.
    I know, but I'm impressing upon the fact that this is his only solution.
    01-18-17 10:07 AM
  7. Tim-ANC's Avatar
    I don't think that has any effect over BlackBerry ID.
    He asked about removing the email account OR the BBID
    01-18-17 10:30 AM
  8. 1122334455667788's Avatar
    He asked about removing the email account OR the BBID
    I think he means the BlackBerry ID email, but honestly I find the original post hard to understand, so you might be right.
    Dunt Dunt Dunt likes this.
    01-18-17 10:59 AM
  9. Tim-ANC's Avatar
    I think he means the BlackBerry ID email, but honestly I find the original post hard to understand, so you might be right.
    Yes, definitely hard to understand. But agree with you now, probably BBID email address.
    01-18-17 11:43 PM

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