1. noor2122's Avatar
    Two day ago i submitted my z10 for some software issue at Blackberry Expert Center Sec-16 Noida and yesterday when i visited the service center to take my phone back, i found my phone unrepaired. when i asked for reason they told me they found one liquid stains near usb but when i asked them to show me they couldn't show me anything and then made an excuse, they have clean it and now due that single liquid stain my phone is not covered under warrenty.
    Most importentently when i asked the manager about the same he instruct the engineer to fix my phones software issue but now they can't change the status of my phones warrenty as they have already submitted it in system.
    Can anybody suggest to whome i can complain about it and get my phones warranty back...
    08-07-14 01:19 AM
  2. rebroker2009's Avatar
    If they found a water stain, why would they clean it? Doesn't make any sense. I would locate the owner of that particular company or at the least, the highest person in charge!

    Q10 with Telus on 10.3.0.296
    08-07-14 01:50 AM
  3. noor2122's Avatar
    same thing i didn't understand...btw if there was a water stain, just a water satin how they could void my warranty bcoz of it when there was no damage.
    08-08-14 12:57 AM

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