Are you sure the backup saved photos and videos?
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Are you sure the backup saved photos and videos?
You can check and see in your pc
Sync the media
Posted via CB10
I can't check because my phone doesnt work at all....
I mean open BlackBerry link and see in your computer tab should be sync when you back up
Posted via CB10
How did things go for you, did you manage to get yourself back up and rocking,
When we wipe our device...do I have to update my os from 10.0 again@
when you wipe your phone it just puts it back to like it being a new device, it doesnt remove the os
All you have to do is a secure wipe. You don't need to reload the OS. In fact reloading the OS may not make anything better as the autoloaders do not wipe out the old files they no longer use; it's these files which can cause problems on the new OS. Just do a secure wipe and call it a day.