1. CrackBerry Question's Avatar
    Hello, I have a BB Q5, I did a security deletion and it took days and days and nothing, then, I forced the shutdown, now I get a message BB10-0015 and the pc does not recognize the phone, neither with BBLINK nor Nothing, then I can neither apply an autoloader nor use official methods, I want to highlight that I am a new user of BB10, is it possible that I am forgetting something? Help in brief my problem is that now the pc does not recognize the cell, windows sometimes searches for the drives but the BB is disconnected before it can download them and the automatic installation is interrupted, any suggestions
    12-28-16 10:32 PM
  2. Bla1ze's Avatar
    Are you on Windows 10?
    12-28-16 11:48 PM
  3. arudoo's Avatar
    im on Win7 32bits
    12-29-16 01:01 PM

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