[pcares]

I can't connect to wifi at home or work. It says selected but it's not and these are previously saved wifi connections.

Appreciate the help

[pcares]

BlackBerry Z10 OS 10.3.2.556

Appreciate the help

[Matty]

I can't connect to wifi at home or work. It says selected but it's not and these are previously saved wifi connections.

Appreciate the help

1) Maybe the Password for the Wifi has changed?
2) Try shutting down and then restarting your device.

If you see a little BlackBerry Logo next to your Wifi connection that means you have a data connection.

Hope this helps in some way. I'll be here to assist when ever possible.



Posted via CB10

[Dale Turner1]

One thing my Z10 used to do quite a lot is have a bit of a hissy fit if I had spent a long time in wi fi and then tried to use mobile data or the reverse.
Sometimes all it would take is either switching flight mode on for a minute or so and letting everything reset and then starting again or switching wi fi on and off. Sometimes it would trip out completely and forget a wi fi password.



Posted via CB10

[Lusitano17]

Is this issue specific to the single phone? Delete your saved wifi networks and then reconnect to them. Also make sure that you have prioritized your network selection.

Away from the phone make sure you don't have any interference from other devices. We recently had issues with interference in our home from a wifi hydroelectric meter. Signal was dropping off unexpectedly as a result