1. CrackBerry Question's Avatar
    I did a security wipe on my Z10, it is fully charged and plugged in, for the first 10 minutes it showed the security wipe picture, now the screen is black and the led light is blinking red/green. is the security wipe done? do I need to turn the phone on? or do I let it wait for longer, it has been about an hour and it is the second security wipe I've done in 24 hours. thank you.
    02-04-15 01:32 PM
  2. wxmancanada's Avatar
    The Green is usually representative of the device charging. I haven't seen Red in the mix, though.

    I know the device will turn off after a security wipe, so hold down the power button and see what happens.

    The worst that could happen: the security wipe is still somehow in progress and will start over. If that's the case, you might have to get Link involved and re-load the OS.
    02-04-15 09:00 PM

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