1. CrackBerry Question's Avatar
    I have an unlocked Blackberry Bold 9900 and need to remove Enterprise from it so I can set up my personal email. I have tried a factory reset and also data wipe numerous times and it still goes to the Enterprise account activation screen when i attempt to setup my email. HELP
    11-21-14 06:44 AM
  2. DaFoxGrey's Avatar
    Perform a Factory Default Wipe via the Desktop software:
    KB16307-Actions performed by the BlackBerry smartphone during the removal of stored user and application data

    Check to see if the device was removed from the BES, check the IT Policy:
    KB30076-How to check for an IT Policy on a BlackBerry smartphone

    If it has been removed, then you will need your carrier to activate the BIS data plan for your device. At that point you will be able to set up the email.
    resettofactory does not remove BES - BlackBerry Support Community Forums
    11-21-14 07:00 AM
  3. MobileMadness002's Avatar
    Perform a Factory Default Wipe via the Desktop software:
    KB16307-Actions performed by the BlackBerry smartphone during the removal of stored user and application data

    Check to see if the device was removed from the BES, check the IT Policy:
    KB30076-How to check for an IT Policy on a BlackBerry smartphone

    If it has been removed, then you will need your carrier to activate the BIS data plan for your device. At that point you will be able to set up the email.
    resettofactory does not remove BES - BlackBerry Support Community
    Forums
    Save yourself the hassle and try this option first.
    11-21-14 07:26 AM

Similar Threads

  1. Will pay for BlackBerry email service 36 per year
    By sergey_IL in forum Armchair CEO
    Replies: 3
    Last Post: 11-23-14, 05:21 PM
  2. Android apps not working
    By muhdabdoul in forum Android Apps (Amazon Store & APK Files)
    Replies: 6
    Last Post: 11-23-14, 10:07 AM
  3. Why am I getting notifications on all but one of my email accounts?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 11-22-14, 09:15 AM
  4. Replies: 1
    Last Post: 11-21-14, 11:06 AM
  5. Why cant i move my contacts from my blackberry protect to my new phone?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 11-21-14, 05:34 AM
LINK TO POST COPIED TO CLIPBOARD