wifi is not switch on by touching icon and also from setting. i restart my device so many time and one time wipe the data. also i try by pull out the bettry but i can not turn on wifi. please give the solution. os :10.2.1.3442 and device:STL100-1
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wifi is not switch on by touching icon and also from setting. i restart my device so many time and one time wipe the data. also i try by pull out the bettry but i can not turn on wifi. please give the solution. os :10.2.1.3442 and device:STL100-1
DO NOT pull the battery on a BB10 device unless told to.
Looks like you got a real issue. Backup the device using BB Link, then performa a security wipe (could take hours to finish).
See if it behaves normally after that. If it doesn't, you have a fried WiFi component.