1. CrackBerry Question's Avatar
    My wifi network is always limited and down when downloading in Snap or Google Play Store app on BlackBerry Passport? I had to restart wifi router then problem still happen and happens.
    I tried with other apps and other wifi networks then found no problem and its work properly.
    Please give me a help
    03-14-15 08:50 AM
  2. rafal76's Avatar
    did you manage to solve the issue? i got the same problem with my Passport and home WiFi network

    Posted via CB10
    08-08-15 05:31 PM
  3. scrannel's Avatar
    If this is just an Android issue,try this

    My android apps can't access my Internet
    08-08-15 09:01 PM
  4. rafal76's Avatar
    Thank you for advice, but this is not quite the problem i am dealing with.
    My home network crashes when i start using Google Play Store, it is occasionaly, not always. Usually i can start it, download Apps etc. For limited time, than my router crashes and i can't connect to my wifi network anymore. I have to restart Passport and my router and then everything is working perfect...well...As long as i don't use Google Play.
    The router crashes so that i can't access it from any device i have not only my Passport.
    Please help.

    Posted via CB10
    08-09-15 03:16 AM
  5. GiantSchnauzer's Avatar
    Pehaps a router firmware update would help. Or giving your phone a static ip adress

    This info passed on with the BlackBerry Passport!
    rafal76 likes this.
    08-09-15 03:39 AM
  6. rafal76's Avatar
    Pehaps a router firmware update would help. Or giving your phone a static ip adress

    This info passed on with the BlackBerry Passport!
    I tried both and it looks like it really helped . Thank you very much.

    Posted via CB10
    08-09-15 01:17 PM
  7. GiantSchnauzer's Avatar
    Cool that it worked. Wasn't sure how new your router is because the older ones tend not to have recent firmware updates

    This info passed on with the BlackBerry Passport!
    08-09-15 04:08 PM

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