Why is my overall software back taking long?
Hey All,
Please be gentle, I don't really know much about technology.
My problem is my Bold told me I had a software update, from 7.0 to 7.1, I ignored it for a while but the phone was running slow so I thought it might be because of that and I clicked download.
Took all of last night to download the update, then this morning it said it would need two hours to install it, during which I couldn't use the phone. I clicked install, it shot up to 14% overall backup process and then froze with 0% social feeds.
Basically a software update I didn't particularly want or need appears to have rendered my phone useless.
Can someone suggest something else to try (in very simple terms cause I don't know what I'm doing!)
Thanks