1. CrackBerry Question's Avatar
    Hi, about an hour ago i put my Z10 on factory restore, security wipe popups and now almost mre than hour passed screen is still on file shredding logo, can any one tell me what to do ???
    12-17-14 04:50 AM
  2. JamBueree's Avatar
    It can take a rely really long time to reset to factory settings.

    Miami Heat and GS Warriors fan.
    12-17-14 05:01 AM
  3. Andy Wijaya's Avatar
    Wait.. if it's for one hour. If it's more than 5/6 then something is certainly looking wrong. If you cancel the wiping by turning the device off, you would have to reload the OS with BlackBerry Link. It happened to mine one time..
    12-17-14 05:02 AM
  4. todparsons's Avatar
    I believe the only way is to stick with it

    Posted with my z10 stl100-2 running 10.2.1.3442
    12-17-14 05:03 AM
  5. blueyestm's Avatar
    You can't stop it - just for future reference it might be easier next time to use an autoloader as that wipes the phone and puts the OS on it in less than 5 minutes.
    12-17-14 09:07 AM

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