1. CrackBerry Question's Avatar
    The phone is completely unresponsive to swiping, or pushing any of the buttons. However, it does respond to being plugged in. But thats it.
    Help!
    04-21-16 07:23 PM
  2. BigBadWulf's Avatar
    Does the LED respond when rebooted holding the top button or both volume buttons? Have you tried hooking it up to a HDMI cable? Did it fall, get wet or have an upgrade prior to the issue? Have you tried to call it? Have you tried contacting it through BlackBerry Protect?
    04-21-16 08:43 PM

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