[CrackBerry Question]

T MOBILE tech support no help. RIM support no help.

BB Link unable to recognize the device as it never full boots (although it does reach 100%).

I've tried pulling the battery, sim, memory, all to no avail. Any thoughts or suggestions?

[Dunt Dunt Dunt]

Try an autoloader, see if it will catch the device during Boot and reload the OS for you.... hope you backed everything up.

[lasoff]

I tried the autoloader Autoload-STL100-3-10.3.1.997, but it is stuck at the "connecting to bootrom:" prompt.

My device was backed up about a week ago, but that backup is at home and I am currently on vacation. I should have put the BBLink backup onto my OneDrive server.

There are a few posts out there that claim to make my z10 bootable, but none have worked so far.

I wish the z10 had a safe-boot so windows could recognize the device and internal memory, even if the radios and OS didn't boot up.

Last time I was using my z10, it was sluggish and an email icon showed up as a text icon. No big deal really, but when things don't appear to be 100%, then I reboot. At that point the device was up about 2-weeks. The reboot never finished and I'm using a spare Android while on vacation.

Any other suggestions? THANKS!!!