New Z30 isn't recognized by Link/Windows
Help please...seems like my Z30 isn't recognized by the PC. Link does't see it when I plug it in although the phone is charging.
It was able sync wirelessly...until I checked the box on Link to force the USB connection (bad idea as I can't un-check it anymore).
My old Z10 and Z30 always worked as they should. Seems like my new Z30 doesn't.
I rebooted Z30 and PCs, reinstalled Link. Tried it on 2 different computers (Dell w/Windows 7, Surface Pro2 w/W8.1)...same issue.
When I first got the phone last week, it seems like it was recognized once by the Dell-Win7 computer although I had an error among the 3-4 steps it goes through when installing the driver...didn't recognize it since then.
I have a Z30 STA100-5
Software release 10.2.1.2977