1. CrackBerry Question's Avatar
    My Q5 is exactly seven months old. I used a 16 GB micro sd card to save my pics, vids and docs. But recently it stopped reading the media card. I tried putting a new card, it still doesnt recognise it. I've tried setting, storage and access etc etc etc. help please
    02-10-15 09:33 AM
  2. pyBerry's Avatar
    Did you buy it from eBay?
    Approx what % of card used when it stopped working?

    Posted via CB10 from BlackBerry Passport
    02-10-15 09:47 AM
  3. DaFoxGrey's Avatar
    Pop out the SD card and try it in a card reader attached to a PC, see if there is some errors and in what format the SD card is current formatted in.
    If the card is good, copy off the files and folders and re-format the card:
    • If you are running the latest official carrier release of the OS on your Q5, format the card in exFAT.
    • If you are running a leaked version OS, format the card in FAT32, as some of the leaked OS' have trouble downloading the exFAT drivers for the device.

    Take the freshly formatted SD card and pop it back into your Q5, see if the device now recognizes it.
    If so, go ahead and format the card in the Q5, so it sets it up with the correct folders:
    • Settings/Storage and Access/Format Media Card

    Then copy your stuff back onto the SD card from the PC.
    Do the same for the new SD card you purchased.

    If this does not fix the issue, you may need to reload the OS.
    02-10-15 09:51 AM

Similar Threads

  1. BlackBerry Q15ei
    By ominaxe in forum General BlackBerry News, Discussion & Rumors
    Replies: 6
    Last Post: 03-04-15, 04:30 AM
  2. My bbm is not working. Somebody please help me!!
    By ArmanFami in forum Ask a Question
    Replies: 9
    Last Post: 02-22-15, 07:54 PM
  3. Black Blackberry Passport w/ Blackberry Clip On Case (Black)
    By DecAway in forum Buy, Sell, Trade - Sold / Archived
    Replies: 7
    Last Post: 02-21-15, 10:58 AM
  4. Amazon app ask not installing
    By steakman911 in forum General BlackBerry News, Discussion & Rumors
    Replies: 6
    Last Post: 02-11-15, 12:24 AM
  5. Why aren't my contact names showing on incoming calls?
    By CrackBerry Question in forum Ask a Question
    Replies: 3
    Last Post: 02-10-15, 03:35 PM
LINK TO POST COPIED TO CLIPBOARD