1. CrackBerry Question's Avatar
    Just going back to blackberry everything works fine emails and other apps but bbm does not load or run when I press on the app it loads a black screen with "Blackberry 10" written as a background and thats it
    01-21-15 03:20 PM
  2. jaydee5799's Avatar
    Have you rebooted your phone?
    01-21-15 03:56 PM
  3. EhBen's Avatar
    I'm having this exact issue on my mother's Classic. I had backup her old 9900 using BlackBerry Desktop Manager and pushed it to the Classic using BlackBerry Link. BBM isn't working at all.

    When I reset the phone without adding data from the old backup and log in into BBM, it works great ! As soon as I push the backup to the Classic, BBM stop working.
    01-27-15 05:37 PM
  4. Yassbittar's Avatar
    Uhm, check parental controls and see if BBM was not somehow disabled.
    01-27-15 07:00 PM

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