1. CrackBerry Question's Avatar
    I just z10's OS to 10.3.1, when i click on Appstore, nothing's happening... i cant enter appstore.. can you help me with this? thank you..
    02-25-15 10:22 PM
  2. mure_fan's Avatar
    I have the same problem my app store won't open the screen stays black.. help please !!

    Posted via CB10
    02-26-15 11:30 PM
  3. mesba's Avatar
    Same thing on my Play store when updating to 10.3.1

    Posted via CB10
    02-27-15 01:57 AM
  4. mesba's Avatar
    Fixed- uninstall the app and reinstall with signing in/up. (worked on the play store app)

    Posted via CB10
    02-27-15 01:58 AM
  5. mure_fan's Avatar
    The problem is you can't unis tall the amazon app.. I tried to update it but it didn't work

    Posted via CB10
    02-27-15 01:55 PM
  6. Elite1's Avatar
    The problem is you can't unis tall the amazon app.. I tried to update it but it didn't work
    You can try a device reset first. (NOT the same as a restart.)

    Hold down your top button for about 30 seconds. Keep pressing it down, ignoring onscreen countdown and restart option, BB splashscreen, and black screen. The red LED will turn on. As soon as LED turns off, release the top key.

    Would Amazon Appstore open after that reboot?

    No? Then from BB Browser, go to:
    www.Amazon.com/GetAppstore

    Download the apk. When download is complete, tap on the downloaded apk file to install. If it's a higher version than what you had, it will replace stock version and now be deletable.

    But hopefully you won't have to uninstall it anyway. Try opening it again first!
    02-27-15 02:43 PM

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