1. CrackBerry Question's Avatar
    Hello
    Even when I push the help button in a App or the BlackBerry help itself, I get a white screen with a blue ribbon on top.
    No further information.
    After a minute help is closing and the screen comes back to the Apps again.
    It's not possible to reinstall the help.
    What did I wrong?
    I'm a absolute newbie with BlackBerry and Q10.
    Thanks for helping.
    Greeting Andreas
    01-13-15 04:30 PM
  2. asbuender's Avatar
    Sorry forgot to login before

    Hello
    Even when I push the help button in a App or the BlackBerry help itself, I get a white screen with a blue ribbon on top.
    No further information.
    After a minute help is closing and the screen comes back to the Apps again.
    It's not possible to reinstall the help.
    What did I wrong?
    I'm a absolute newbie with BlackBerry and Q10.
    Thanks for helping.
    Greeting Andreas
    Click image for larger version. 

Name:	IMG_20150113_232143.png 
Views:	11 
Size:	20.2 KB 
ID:	327166
    01-13-15 04:38 PM

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