Why I can't update the software of my BB9300?

I want to update my bb9300 to OS6 but I cant, it says : THERE WAS ERROR UPDATING YOUR SOFTWARE. I USE BB DESKTOP SOFTWARE.

THANKS.

Welcome to CrackBerry! :)

First ensure you have done a full backup.

How to Install or Upgrade to a New RIM BlackBerry Operating System (OS) | CrackBerry.com

http://forums.crackberry.com/blackbe...-spain-811355/

"advanced" users

BlackBerry 302: A complete wipe and clean install of your BlackBerry OS | CrackBerry.com

or

How to Install/Upgrade a Blackberry Operating System